Original Wheelio spin pop‑ups
Wheelio - gamification powered email & SMS pop up forms.
Rating
4.7
feedback
470
chart
#408
All reviews
Rating Breakdown
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Nov. 7, 2024
Marko really went out his way to resolve my issue on 3 stores! Very helpful & quick. Thank you so much!
Oct. 28, 2024
This app has help me from my email list tremendously and I would recommend it to any business owner
Oct. 22, 2024
I am doing this campaign for a pay day test until the end of the month to measure the response then it will be used for Black Friday/Cyber Monday. I faced some issues and reached out to support. Marko helped me and was excellent and clear explaining how integration works. Thank you Marko!
Oct. 22, 2024
Seems like a great app to push conversions and sales, already seen results in a short amount of time!
Oct. 21, 2024
Super easy to set up and is working really great to drive at least 2x more sales!
Oct. 3, 2024
App works fantastic. We collected hundreds of emails during the first 4-5 days. Support is also very helpful and fast to react which is very important to us while testing. I got helped out by Marco. Thank you for that
Oct. 3, 2024
Super fast concise help from Marko. This app has also generated me so much extra revenue, cant recommend enough. Oliver
Oct. 1, 2024
I had some issues with setting up different languages for the different paths on our webshops and Marko helped solve my issues very quickly. Two thumbs up!
Aug. 2, 2024
Support is awesome and the product speaks for itself. There is a marked changed in conversion when I turn it off. Keep up the great work!
July 30, 2024
Aug. 1, 2024
Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.
Hi there. We have answered every ticket you opened and this is simply false and not true. There was no bug, you have set it up wrong, you have set up the discount to be used only once, but set no limit on the quantity of items.
July 11, 2024
Karl has an attitude problem. I merely wanted to change the background segments of the wheel to my own images. Karl said this is not possible, the file sizes being uploaded was causing problems and slowing the app down so it was disabled. I merely suggested that a maximum file size limit be added to prevent this from happening. Karl said it cannot be done we get 100s of people asking. I responded saying if so many people want these features why do you not cater to these people? He told me that since I know so much about what his app needs why dont i build one myself!! Serious attitude problem. Wow.
Thank you for bringing this matter to our attention. We sincerely apologize for the unacceptable behavior you experienced. Please be assured that we are taking your feedback very seriously and will be addressing this issue promptly and will resolve this directly with our employee. Is there anything we can do for you, to help with this unacceptable behavior and somehow make this a nice experience for you? Thank you
June 25, 2024
HORRIBLE! The worst customer service of any app i use! First off, this is a PAID app so you would expect great customer service. I get way better customer service from free apps I use(usually reply within 10 mins)... 2 days now trying to chat with them for help. They "seen" my messages, and still no response.
Hi there, I have used multiple emails to get in touch but i get no response.