All reviews

Rating Breakdown

  • 5
    94% (156 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 29, 2023

Horrible customer service! I did not receive a response for days and then when I did it was automated and clearly did not actually read my request. I deleted the app and then tried again because I really wanted some of the functions and the price was good but again had horrible customer service. No response. Very frustrating and not worth the money AT ALL

Using app

5 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 14, 2022

I honestly have no idea how someone could give this app 5*. We have been using for a couple of months and we have had nothing but issues. The team it seems doesn't know how to code their app. We tried to launch two ranges with them to trade only ahead of launching to the public. It was a disaster from start to finish! The 'tags' did not work. Our retail customers ended up seeing the whole range two months ahead when we planned which ruined the launch we had worked so hard on. Our trade customers were seeing crazy unknown prices for things, the VAT add on (which is the reason we went with them) doesn't work, it miscalculates the product. As soon as we can we will be removing this app and good riddance!

Using app

8 months

Total reviews

1

Average rating

1.0