Rating
4.7
feedback
741
chart
#8,789
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
14%
-
Less than a year
40%
-
More than a year
43%
Reviews Summary
The Wholesale Club app has received overwhelmingly positive reviews from users. Customers appreciate the app's ease of use, great customer support, and quick response times. The team behind the app, including individuals like Alex, Jack, and Kay, have been highlighted for their helpfulness and efficiency in resolving issues. Users have praised the app for its functionality in managing wholesale accounts and providing discounts. However, there are a few mentions of minor issues with the app's features, such as the need for improvements in certain functions and compatibility with Shopify Bundles. Overall, the Wholesale Club app is highly recommended for businesses looking for a reliable B2B solution with excellent customer service and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 15, 2024
Great support when you run into trouble. I feel very at ease knowing that I will be able to respond immediately. I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.
I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support
Jan. 11, 2024
We've been using the B2B Wholesale Club app for multiple years now and it is a great way to manage multiple levels of pricing for multiple customer types and product groups. It's what I would call 'Advanced Pricing'. We actually had an issue where our customers were experiencing a failed page, but it was due to a change Shopify made. The support team at Orbit found the issue and implemented a fix quickly. Therefore, it's a great product with awesome support.
This is a great review, thank you so much for sharing! - Emily, Head of Support
Jan. 10, 2024
Tech support is awesome and has assisted us to solve problems our web site builder could not. This app works well for us as a primarily wholesale business.
Super happy to hear this, thanks for leaving a review! - Emily, Head of Support
Jan. 7, 2024
Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!
I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support
Dec. 23, 2023
Mind blowing customer support! The team helped us solve a number of issues even though they not were caused by the app it self. Highly recommended supplier of apps :) Orbit is a safe and sound supplier of apps, and really commits to make sure their customers get all the help they need.
This is so nice to hear, I appreciate you sharing it with us! Happy New Year :) - Emily, Head of Support
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