B2B Wholesale Club
Discounts, custom prices, product lock, order form & net terms
Rating
4.7
feedback
741
chart
#10,694
All reviews
Rating Breakdown
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Aug. 13, 2021
Pixel Union's support team is always ready to answer any questions we have, and they're incredibly helpful with actually taking the time to help implement any configurations we may need. Highly recommended!
So happy to hear it! We're happy to help :) - Emily, Support Lead
Sept. 11, 2021
Installation was quick and easy and Wholesale Club is all in the style of my website which I thought was important. There was plenty of time to try out the app and I asked support a few times for explanations. They were patient and explained everything in a simple way and even helped me to adjust some of the general settings.
Glad to hear we were able to get things sorted out for you! - Emily, Support Lead
Aug. 12, 2021
It takes a little while for them to add the code to a custom theme that is not immediately supported by their app. But once they finish setting it up for you, everything becomes easier to manage and give your customers custom prices without having to move virtual mountains. Would definitely recommend to other online store developers to implement on their websites
I really appreciate this feedback, thank you for sharing! - Emily, Support Lead
Aug. 12, 2021
Great app we have been using for 2+ years now. Very responsive customer service. Wish they could assist a little better with other 3rd party apps, but i do understand the limitations of the apps communicating with one another on SFY so cannot blame them for it, hence, while it will remain a 5-star app. The few times we have needed assistance they have been there to assist. And the price is very affordable compared to the competition. - great if you want to apply wholesale pricing on draft orders especially. and very simple to use excel to update wholesale price as needed
Thanks for this review. Third party apps can definitely be a challenge, but I appreciate your understanding! Glad to hear everything else went smoothly. - Emily, Support Lead
July 27, 2021
Tech support is awesome with this app. Paige is always there to assist with any issues. This app helps us to better serve our customers. Thanks!
Hey MJ Supply! Thanks so much for your review! I will certainly pass what you've said to Paige. We're happy to help anytime you need :) - Rosie, Merchant Success
July 21, 2021
The support I have received has been great. The WC team is always willing to help with issues and troubleshoot when something is off. The app is working great on our Flex theme and we're really happy with the success. I highly recommend WC for your wholesale needs.
Thank you so much for your review and for choosing Wholesale Club. James and the team are always here to help, and we are happy to hear the app is bringing your store success! 🤩 - Kyle, Director of Operations | Pixel Union
July 12, 2021
Lacks some of the fancy features found in other apps, but does the important things well. Super reliable with excellent customer support. We've used for over 7 years. The only wholesale app that integrates with the best bulk cart app EasyWholesale (by NexusMedia).
Thank you for the kind words! I'd love to get more detail on the features you were hoping to have, so I've sent you an email to follow up. Thanks again for the support ☺️ - Emily, Support Lead
July 9, 2021
5 stars all the way, thats all i can say.. A B2B system that works in all scenarios, and a customer service which will help you all the way until your are setup and good to go.
Thank you so much for the positive feedback. We are thrilled to see Wholesale Club making a difference for you and your store. Kay, and our developers were happy to make sure everything is set up. Thank you again for choosing our app. ❤️ Kyle, Director of Operations | Pixel Union
July 8, 2021
Works really well for what I need to do. Support is beyond helpful. I really appreciate Rob and his team for their fast and accurate work to get the app to work perfectly with my theme!
Thank you so much for your review, and I am happy to hear that you love our support! I will pass your kind words on to Rob and the team. - Rosie, Merchant Success
July 8, 2021
I used to use a different app and had to pay for a manual integration update for the app, whenever I upgraded my shopify theme which added up quite a bit over time and was stressful. As this app is part of the Pixel world, it integrates effortless with any upgrade I do on the Empire theme. So now I am not missing out on new features of the theme, or have to wait for the app developer to integrate the app back into the new theme. It has the same functionality than the other app I used and works without a flaw. Super happy customer, that made my life so much easier.
Thank you for choosing Wholesale Club and being a part of the 'Pixel world'. We're thrilled to know that you're a super happy customer! We're here to make your life easier. Jamie, Designer at Pixel Union 🎉
July 8, 2022
Had customer service enable the custom price feature. Went seamlessly and professionally. Love it!! Great product great features and works like it should without complicating things! A++++ These guys are A+++...Customer service out of this world!
June 30, 2021
So far we've had a great experience with Wholesale Club! Does exactly what we'd like by offering different wholesale pricing tiers for different customers. The support is also a huge plus, we had a not-so-simple support request that was resolved quickly and easily by Kay and the development team. Definitely recommend!
June 25, 2021
The developers of this app are very responsive and helpful! The app itself is great to use as well, and helps our wholesale business immensely.
June 17, 2021
This app is perfect for us, we wanted to build flexibility into our wholesale ordering process as our range grows. Working wonderfully so far and A1 support to make sure everything is perfect before launch. Highly recommended.
June 4, 2021
Pixel Union is very responsive to any issues. I have been using one of their themes and wholesale club for a long time - I'm very happy!
June 3, 2021
Have been working with the team for a week now and they have been fantastic! Quick to respond to my questions and need for help!
June 1, 2021
This app is great for showing different price point for different users. The developers are also fantastic at resolving issues and adjusting the app to suit your needs.
June 1, 2021
The Wholesale Club app has been a great and cheap solution to allowing our wholesale customers to buy online without setting up an entire new site. I think it has areas which it can improve but I have no doubt the team are working to improve it. These areas would be in uploading and initial set up wasn't perfect as it didn't pull through all info even though I'm sure my csv was fine. I think there could also be better integration with shipping and adding additional costs dependent on order value for example. Advanced Minimums could work off a individual product list like custom pricing does instead of collections as we have a mixture of minimums per product in the same collection. The customer service has been fantastic! Prompt, clear and very helpful. A big shout out to Paige and the developer team for helping us fix an issue with our theme and the integration with the basket. Super quick and helpful. Also both Kay and Patrick have been very helpful in helping us set up and answering any questions we've had! Highly recommend for anyone looking for a simple solution to selling wholesale on Shopify but not being ready to jump into ShopifyPlus.
May 26, 2021
We did a lot of research looking for an online wholesale solution. This app came highly recommended. Customer Service is super important for us as we handle all of our IT and Web development so having someone to guide us through things it key. We have had great response from both Kay and Travis at Pixel Union - typically responding more in the afternoon/evenings (EST). We were able to get setup and launch in just over a week and are now successfully running all of our retail and wholesale through Shopify!
May 20, 2021
This app has helped transitioned us to handle both B2B and B2C business models, allowing us to maximize our sales while keeping it in-house. The team at Pixel Union is responsive, knowledgable, and intuitive to make sure that our issues are addressed properly.