All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2017

Awesome support, easy to use interface and no fuss installation - what is not to like? Creates a unified customer journey that does alienate either customer type. I have tried the other wholesale apps and this is simply the way forward!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2017

So far so good! This is the third wholesale app I have tried and seems to be the only one without issues! The team are great at getting back to you quickly and provide good all-round support. Don't waste your time with other apps, but if you do go with this, I do recommend the Net30 checkout.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2017

Love using this app, the one time charge for the extra tools and abilities are more cost effective than other apps, but more importantly, even when communicating via email about any issue or problem they still are very quick and detailed in the responses. I have bad experiences with other companies when trying to get directions on what to do to fix something and Supple is quite prompt in my dealings with them! Thanks supple keep it up!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Great customer support! We are very happy with this solution for our wholesale clients :-) , thanks again!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2017

These guys are awesome!!!! The two apps i have are great, exactly what i need, but the aftercare and support is where these guys excel! I had used a competitor, but switched to Supple to try them. I've never looked back and i can and have recommended them to friends and family! Well done guys and keep up the great work!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2017

The functionality of this app is perfect for offering our stockists access to wholesale pricing - a great option for them as they can access exactly the same website and shopping portal as our regular customers. Adding any custom features is easy as well as the support team is extremely accessible and efficient. Thanks for helping us manage our online business through Shopify!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

This app has been great and I'm absolutely thrilled with the responsiveness of the Support Team. They usually get back to me within minutes - even on a weekend! Their app is also easily customizable and if you need further customization, for a small additional fee, they usually can add it with no problem at all. Highly recommend.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2016

Exceptional customer service helping me with all the setup questions I had. Response time is so fast and very thorough and much appreciated!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2016

These guys provide the best support! Highly recommended

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2016

Easy to set up and a really good and fast support. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2016

Marius was extremely helpful setting things up on our site and making sure everything worked properly!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2018

A very well structured app. Marius' responses are really fast - really pleased with the app and the support. UPDATE: March 2018 - another great response from Supple on a tricky technical issue I encountered that I was unsure about. Speedy response, super polite at every step and a 100% perfect solution in the end. Thanks to all the team at Supple.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2016

Great app and support from the team at SuppleApps. We also needed some custom work done, and Marius delivered. We are a 100-year old business with a growing online presence, and plan to use the other apps from this vendor in the future.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2016

The team at Supple have been amazing at helping us out with our customer portal. They're quick to respond, clear and very helpful with our custom queries. We use their filter app as well and have had the same service. Big thumbs up from us.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2016

Marius was really helpful and very professional. Works a treat on our new website www.strandedinternational.com

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2016

We love using the app - makes it so simple for our wholesale customers! Not to mention quick customer service too!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2016

I tried a different wholesale before checking out Supple's- it didn't work at all! Impacted my site's load time, and it totally screwed up my back end. I had to waste a whole day manually deleting unwanted product variants. They also charged me a huge fee to install liquid code! Since I have already been using Supple's Collection Filter app for 2+ years, I decided to try their wholesale app. No fee for the first liquid code installation! No added product variants. WAY easier to use- products sync in under 4 minutes. Fast, informative response from their dev team, and no annoying instruction videos to watch (seriously can't stand those). It works. Can't wait to finally launch my wholesale program.

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 16, 2016

We're very pleased with this app and the support that has come with it! They have been very helpful with all our enquiries, and the process is seamless.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2016

Marius, our admin support, had been really prompt in responses, and effective in getting things resolved! Am a happy customer of SuppleApp! - Daniel, Singapore

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 1, 2021

I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!

Store

Nuu Muu

Using app

Over 4 years

Total reviews

3

Average rating

4.7