All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
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1 / 5 Share

Dec. 4, 2018

I've had a terrible experience with the customer service at Pixel Union. I had my websites redesigned and needed them to reinstall this app on the new theme for me. After charging me $75 ($25 per website), they then didn't respond to any of my follow up emails, and now 2 weeks later, I still don't have a functioning app. I have several wholesale customers getting very annoyed. Extremely disappointing service.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 7, 2018

Problems encountered : - (1) Website load speed decreased after implementation - (2) It only works if you look in the shopping basket. Example : If you have a normal price on your website for 200 euro, the client will only find out what his price is, when he goes to the basket. If you have for example 1000 products.. the client must add each product to the basket in order to find out it's price!!!

1 / 5 Share

Sept. 20, 2019

Is this app still being supported? I haven't been able to upload custom prices in over a week. No response by email either.

Using app

Over 5 years

Total reviews

2

Average rating

3.0

1 / 5 Share

July 10, 2018

We can't give discounts to our wholesale customers, sad. Please improve.

Using app

About 1 year

Total reviews

5

Average rating

4.0

1 / 5 Share

June 6, 2018

The app is not working right now, we are losing money, my website is a mess, Customer service is not answering. TERRIBLE, Please contact me as soon as possible SUPPLE

Using app

About 1 year

Total reviews

2

Average rating

3.0