B2B Wholesale Club
Discounts, custom prices, product lock, order form & net terms
Rating
4.7
feedback
741
chart
#8,789
All reviews
Rating Breakdown
Review RSS Feed
June 15, 2023
The customer support was extremely helpful. I needed to accomplish something that was not natively available in Shopify and the USO app allowed me to do so.
Thank you for leaving this review!! - Emily, Head of Support
June 15, 2023
Easy and intuitive app to help power our B2B wholesale business. Customer service is always quick to respond and help resolve any issues we come across.
So happy to hear this, thanks for sharing!! - Emily, Head of Support
June 15, 2023
Been using the app for about a year. Not a fan of email only support, but since the instant chat was introduced the customer has been great! FYI B2B a great addition would be if the discounted prices applied automatically when placing orders on the admin side. but I'm loving the app overall
Thank you so much for the feedback here, I really appreciate it! Glad to hear our live chat has been an improvement :) - Emily, Head of Support
June 7, 2023
5 Stars for Alex!! Awesome help and understood what I was asking. Thankful for people like Alex who know how to do their job!
This is so nice of you to say!! Thank you for the extra kind words :) - Emily, Head of Support
June 6, 2023
Thank you Alex in support! I'm not someone for this kind of thing, and you helped me in a few min. to fix everything! Great App cant wait to get started!
Thanks for taking the time to leave this review! - Emily, Head of Support
May 23, 2023
so far so good! The customer service is great - quick to resolve any questions or issues i've had with implementing the app.
Thanks for the review! - Emily, Head of Support
May 17, 2023
I was trying to add a functionality to my store and Kay helped me tremendously. In fact, she ended up completely setting it up for me. She made it so easy. This app has been just what I needed for my wholesale store. I would highly recommend this app and the support is incredible and prompt.
Thank you for sharing your experience! I'm so pleased to hear the app (and Kay!) have been so helpful to you so far :) Thanks for leaving this review! - Emily, Head of Support
May 12, 2023
If you're reading this review and looking for a wholesale solution for your store, stop looking and install B2B Wholesale Club. I have tried several other wholesale solutions and the features that are included with this app, including the incredible customer service, make B2B Wholesale Club stand out from the crowd. I can't wait to keep building on our wholesale program using this app.
Thank you so much Vince!! - Emily
May 11, 2023
So super helpful! We wanted a special customisation and their team went out of their way to ensure we were fully satisfied with the App. Their response times were quick, friendly and professional. In terms of the App, it functions exactly how it is described. 10/10 would recommend this App to any business making the leap into wholesale.
Thank you so much for leaving us such a positive review!! I'm thrilled to hear it's been a great experience using our app so far! - Emily, Head of Support
May 10, 2023
Super application qui fait très bien ce qu'on attend d'elle. Et super support en ligne avec une aide adorable et très réactive !
Merci! - Emily, Head of Support
May 9, 2023
work well and very quick resoponse on questions. The cusomized pricing works reall well for our needs, and the product visibility feature works well too!
I'm glad to hear you've been pleased with our product visibility feature!! It means a lot to me to hear this positive feedback :) Thank you! - Emily, Head of Support
May 5, 2023
Wholesale Club has been crucial to our business! We have a variety of customers ordering from the same website (distributor, wholesale, retail, corporate etc.) all of which require unique discounts, terms and minimum orders. Wholesale Club has been fantastic for helping us with support, set up as well as introducing new features that improve the way we can sell to the wide variety of our customers. Overall: great support and assistance. App easy to set up and use.
This is so great to hear! Thanks for sharing it with us :) - Emily, Head of Support
May 2, 2023
Easy to setup and they have amazing customer support. They responded and solved the encountered problems extremely quickly.
Thank you!! - Emily, Head of Support
April 25, 2023
Easy to use app and great support - perfect if you want to run a B2B on your store without committing to a Plus subscription
I appreciate you leaving this review! Thanks :) - Emily, Head of Support
April 24, 2023
Set up was quick and easy. Jack at support was very helpful and quick to help me optimize my site. Thank you.
I'm really glad to hear the setup was so easy! Thanks for sharing :) - Emily, Head of Support
April 19, 2023
App gives you lots of options for customization. Support is helpful and responsive when we couldn't figure something out. To top it off, no frustrating language barrier if you know what I mean. (;
Thanks for this review, we appreciate it!! - Emily, Head of Support
April 18, 2023
Great app. We have downgraded from Shopify Plus, and our primary concern was how we would process wholesale orders. B2B Wholesale club has perfectly sorted this—also, huge thanks to Kay at the support desk and her speedy response time.
So glad to hear you were able to find a solution with us! - Emily, Head of Support
April 16, 2023
I have had a fantastic experience with the support for this app. We had a checkout button coded into the store by a developer, who then was unable to help when we needed it removed 12 months later. Kay from Orbit found the code for the button and removed it for us within 24 hours of reaching out! Super fast service, very clear communication and no additional charge.
This is great feedback! I'm so glad you had such a positive experience :) - Emily, Head of Support
April 16, 2023
App does exactly what we need and for significantly cheaper than wholesale with Shopify Plus. Their customer service is excellent - they are quick to respond and ready to help making customisations to suit our needs (thanks Jack!)
Thank you for leaving this review! I'll be passing along this feedback for Jack :) - Emily, Head of Support
April 10, 2023
Emily and Jack were amazing! I used the paid support service so I could streamline the setup and it’s worth it. Very responsive and makes sense to me to get those one on ones and bio issues in the butt from the start. Also very thorough with screen recordings and screen shots. Hoping we set it all up great and will find out soon enough as I trial the full wholesale club workflow! Thank you and your team!
Thank you so much for this review, Vinny!! It was a pleasure helping you out :) Excited to see you launch the wholesale side of your store! - Emily