All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
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5 / 5 Share

Jan. 2, 2023

We are still setting up our store and Kay has been so prompt with sorting out any issues we have had. Great experience so far!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing! - Emily, Head of Support

5 / 5 Share

Jan. 1, 2023

Wholesale Club app has worked for us in an amazing way. After long hours of research, we gave this app and the additional products such as (custom prices) a try and we can say that this app has plenty of options to treat different customer levels the way you would though of it (just by setting tags to our customers). Also, the customer service has been amazing, because we receive very quick and on point responses even on holidays.

Store

Antum

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this review! I really appreciate the kind words :) - Emily, Head of Support

5 / 5 Share

Dec. 16, 2022

The app works works well and has great support. They are very responsive to special requests and customizations I've had.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Great customer service and very quick to get any questions answered or hop in the backend of our site to fix any mistakes I made during the install. Can't recommend enough!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing, I'm glad you're having a good experience so far! - Emily, Head of Support

5 / 5 Share

Jan. 17, 2023

The app works beautifully and all 3 times we required support the service was quick and efficient. We look forward to a long working relationship with the Wholesale Club team.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review!! I appreciate it :) - Emily, Head of Support

5 / 5 Share

Nov. 14, 2022

Customer services is great! Which is HUGE for an app! It makes all the difference to be able to contact someone who understands the mechanics of the app and how to solve problems quickly. Kay was so helpful and thorough!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for saying this, it means a lot to know that our merchants appreciate the thought and care we put into our support team. I'll pass this feedback along to Kay as well! - Emily, Head of Support

5 / 5 Share

Nov. 11, 2022

This is the best wholesale apps you can find on shopify apps. i already tried others apps and this is the best one

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

I am so glad to hear this!! Thank you for sharing! - Emily, Head of Support

5 / 5 Share

Nov. 10, 2022

Wow! After using Wholesale Gorilla then switching to Wholesale Club?? Wholesale Club was very helpful. and available.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow I'm so glad to hear this! Thanks for the glowing review :) - Emily, Head of Support

5 / 5 Share

Nov. 9, 2022

The best app for Wholesale...more than 2 years with you....Gret Support!!. Thank you guys. Regards..

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for being such a loyal merchant!! I appreciate you! - Emily, Head of Support

5 / 5 Share

Nov. 9, 2022

We have used the Wholesale Club app for years. I had my first glitch ever, and customer service was competent and efficient, solving my issue quickly. Simple, effective Wholesale App!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

I'm so happy to hear the issue was resolved so smoothly! Thanks for sharing :) - Emily, Head of support

5 / 5 Share

Nov. 9, 2022

We downloaded this app to allow wholesalers to login to our website and see discounted prices on our products. It works exactly as we hoped and Orbit support has gone above and beyond to integrate this app into our website.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear you've had such a positive experience!! Thanks for sharing :) - Emily, Head of Support

5 / 5 Share

Nov. 8, 2022

This app does Wholesale for Shopify right. Custom pricing is a huge feature. Support is unparalleled. Keep it up!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review!! - Emily, Head of Support

5 / 5 Share

Nov. 7, 2022

Great customer service for getting this set up to fit our business needs. Jack and the developer team were super responsive to our questions about small customizations

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Will be passing this feedback along to Jack! - Emily, Head of Support

5 / 5 Share

Nov. 4, 2022

Perfect solution for me! This app really streamlines the wholesale process for my small business. Customer service is also very prompt and helpful! Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear this! Thank you for the review :) - Emily, Head of Support

5 / 5 Share

Nov. 2, 2022

Used Wholesale Club to quickly set up employee discounts on select products in our employee store. I ran into an issue with displaying customized prices so I bought the CoPilot program from Orbit. The team was polite and quick and got me all sorted out. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review!! I'm happy to hear you found so much value in our CoPilot program :) - Emily, Head of Support

5 / 5 Share

Oct. 27, 2022

Had some glitch because we were using other apps but the support was very helpful in solving the problems

Store

baci+

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

I'm glad to hear everything is sorted out for you now! - Emily, Head of Support

5 / 5 Share

Oct. 26, 2022

Support was great in getting us setup with a theme that has a lot of pieces and is definitely not standard. Great value and takes care of 4-5 apps worth of features. Product visibility, wholesale discounts & and all the goodies.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate you sharing this! I'm glad to hear you're using our newest feature, Product Visibility :) - Emily, Head of Support

5 / 5 Share

Oct. 26, 2022

This app has been a great solution for organizing our wholesale orders, and the customer service is 5 star!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear this! Thanks for sharing! - Emily, Head of Support

5 / 5 Share

Oct. 20, 2022

Alex is amazing - fixed my problem and found a couple of glitches that were also fixed. Such a relief to have someone on hand that knows what they're doing!!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review!! I'm happy to hear Alex was such a great help to you :) - Emily, Head of Support

5 / 5 Share

Oct. 6, 2022

We wanted a dedicated app to manage our products for Wholesalers and Wholesale Club does the job! Very easy to use for the team and we can create a lot of dedicated discounts!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Very glad to hear this! Thanks for sharing :) - Emily, Head of Support