All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
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5 / 5 Share

Sept. 29, 2022

Great customer service! Super quick and responsive and helped to get everything sorted out same day.

Store

Conifer

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review!! - Emily, Head of Support

5 / 5 Share

Sept. 28, 2022

Wholesale Club has been awesome for our shop! I've carried the app over through a couple themes and each time installation has been easy and they offer a ton of hands-on support if any issues arise. I trust them fully knowing we're in great hands with constant support and a wonderfully designed app & user experience!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you SO much for sharing these kind words!! I'm so glad to hear you've had such a positive experience over the years! - Emily, Head of Support

5 / 5 Share

Sept. 22, 2022

I recommend this app. Wholesale Club is not compatible with some other applications yet, but has great functionality.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Our team appreciates your recommendation very much! - Jamie, Product Manager

5 / 5 Share

Sept. 21, 2022

We were having a small issue with products still showing up that had been deleted. The customer service was excellent and resolved our issues very quickly. Would definitely recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm happy to hear our Support team was able to assist you. Thanks for recommending Wholesale Club! - Jamie, Product Manager

5 / 5 Share

Sept. 20, 2022

Great app for running our wholesale business. Wholesale Club let's set standard discounts, custom discounts as well as promotions when we want to promote bulk orders. Everything we need in a wholesale app!

Store

Gaiam

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Awesome, we're thrilled to hear you found everything you need in Wholesale Club! We appreciated your support! - Jamie, Product Manager

5 / 5 Share

Sept. 20, 2022

I have't been using this app so much but it seems really good with our theme (Athens) but i got help installing everything by the support, Jack was really helpfull and professional!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

We're happy to hear you are all set up and ready to go! Thanks for using Wholesale Club - Jamie, Product Manager

5 / 5 Share

Sept. 14, 2022

The setup was intuitive, and everything has worked great the past few months. We had a small issue on our part, and customer service was fast and very helpful!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

So happy to hear this, Thank you so much for this review! - Jamie, Product Manager

5 / 5 Share

Sept. 13, 2022

We initially struggled with the implementation, but the Orbit support quickly came to rescue and everything is working smoothly with our new Wholesale Club app. We now easily match custom prices with each merchant and in addition we can offer our merchants the Net Term checkout. Perfect!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review!! - Emily, Head of Support

5 / 5 Share

Sept. 10, 2022

So far, so good! I haven't had chance to properly test but the customer service has been fab. Paige was so helpful in helping me with my many integration issues and I can't thank her enough!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear you had such a good experience, I will pass this feedback along to Paige! Thanks for sharing :) - Emily, Head of Support

5 / 5 Share

Sept. 8, 2022

The support team at Wholesale Club is over the top! Paige is very knowledgeable and she replied all the requests promptly. She also proposed suggestions on how to address some of the features we needed (that was not directly offered by the platform). She even contacted the devs team to adjust some of the UX issues I had.

Store

Purpos

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving these kind words! It means a lot to me. I will be passing along to Paige!! - Emily, Head of Support

5 / 5 Share

Aug. 31, 2022

Not like wholesalify, these guys are so supportive, ROB followed up with me for 2 days and supported me in a very professional and accurate way and he saved my life since the app can apply a discount on the compare price things we want it in the B2B business and wholesale, I totally recommend the app and its working perfect with a specific customer segment in our customer database! Thank you so much, guys!

Using app

6 days

Total reviews

20

Average rating

4.8

Developer Reply

Wow I'm so glad to hear this positive experience!! I will definitely pass this feedback along to Rob :) Thanks for sharing! - Emily, Head of Support

5 / 5 Share

Aug. 29, 2022

得意先毎の卸率を設定するためにWholesale Clubを利用しました。 仕組みさえ覚えれば非常にシンプルで簡単に設定でき、とても満足しています。 また、不明な点や問題?が生じた時のサポートの速さと的確さは素晴らしいものがありました。 とても満足しており、これから開発する別のECサイトでも利用するつもりです。

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review!! - Emily, Head of Support

5 / 5 Share

Aug. 29, 2022

If you migrate your website from Volusion and are frustrated that Shopify does not provide the same wholesale discounted prices as Volusion for your B2B business, the Wholesale Club is definitely the app you should add to your Shopify store. We have used the Wholesale Club app for over two years without any problems. I highly recommend it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a customer of ours for over two years, that's so great to hear! - Emily, Head of Support

5 / 5 Share

Aug. 29, 2022

This app works as described. I also required some customizations to be made and their support staff was very helpful and quick to make the changes.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing!! - Emily, Head of Support

5 / 5 Share

Aug. 19, 2022

問い合わせ対応が早く、サポートがしっかりしているので、安心して使えました。日本からの問い合わせでしたが、ちゃんと対応してもらえて、よかったです。 価格を顧客タグにあわせて変更できて、Dawnでも動作してのでこちらのアプリはオススメです!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! - Emily, Head of Support

5 / 5 Share

Aug. 15, 2022

App is great - super easy to use, saved a lot of dev time. Very fast and helpful support team. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I'm really glad to hear you've had such a positive experience! Thanks for sharing :) - Emily, Head of Support

5 / 5 Share

Aug. 3, 2022

The app is easy to learn and easy to use. The response time of the support team is fast. Been using it for over 6 months and no big issue happened.

Using app

7 months

Total reviews

5

Average rating

4.4

Developer Reply

I'm so happy to hear this, thank you for sharing!! - Emily, Head of Support

5 / 5 Share

Aug. 2, 2022

This a really sound and app and the support, especially Kay, has been super helpful. The whole CS team there has been very accomodating.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for this review, I will pass the feedback along to Kay!! - Emily, Head of Support

5 / 5 Share

July 21, 2022

The app is super easy to use and understand. And if you end up having some sort of trouble that you can not fix, their support team is an amazing one. So don't be scared to reach out to them! We got our problem resolved fairly quickly with some back and forth. But Kay, the support member that helped me, was very concise and detailed when she needed information from me to fix the issue. Amazing app, amazing company, and even better customer service!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow thanks so much for this review!! This is such great feedback, I'm really glad to hear you have had such a positive experience so far. - Emily, Head of Support

5 / 5 Share

July 14, 2022

I'm new to this app, but so far it seems like a flexible and versatile tool for building our B-2-B business. Support has been very friendly and quick with their responses. So big thanks to Kay & Jack :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for leaving this review!! I'm glad you've had such a good experience so far :) - Emily, Head of Support