B2B Wholesale Club
Discounts, custom prices, product lock, order form & net terms
Rating
4.7
feedback
741
chart
#8,789
All reviews
Rating Breakdown
July 7, 2022
Flexible and useful app for customer segmentation and custom prices workflows. Great support as well!
I'm so glad to hear the app has been working well for you so far. Thanks for sharing!! - Emily, Head of Support
Oct. 7, 2022
Since our price structure is a bit complicated, I always feel reassured that the support team is quick to respond to my requests when I am uploading new pricing. James was super helpful!
I am *SO* happy to hear this, thanks for sharing your positive experience! I will absolutely pass this feedback along to Kay! - Emily, Head of Support
June 22, 2022
We have a store with 10k+ products and Wholesale Club makes special/bulk pricing possible for us. The app works brilliantly and if there ever is a problem the WC team are super quick and helpful. We recently changed to a new theme and the team helped us through it. Can't recommend enough!
Thanks for your review!! I'm glad to hear Wholesale Club (and our team!) is making such a positive impact on your business :) - Emily, Support Lead
June 21, 2022
Love this this app. Makes it very easy to exclude the customers we need to exclude in each facet of our wholesale change. Support is very fast and helpful.
I'm glad to hear the app has been so helpful to you!! - Emily, Support Lead
June 14, 2022
Great improvement on previous apps used for wholesale and discounting. Much better than bold apps. Very helpful and response time very good.
So happy to hear this, thank you for sharing!! - Emily, Support Lead
June 14, 2022
Fantastic app with wonderful customer service! With many distributors this is going to make our life so much easier. HIGHLY recommend!
Thank you so much for this review!! It means a lot to us :) - Emily, Support Lead
June 3, 2022
Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.
Thanks for sharing, I'm so glad to hear we provided such great help! - Emily, Support Lead
May 25, 2022
I am at the early stages and developing a sales model for our process. What I liked about this app was that it seamlessly blends the retail experience in with the wholesale experience, so that a customer could in theory move from one to another with no change in experience. Equally I can move a Wholesale customer from one set of prices to another by simply changing a tag. A customer is tagged and all of the pricing on your site shifts to reflect their particular pricing - so change the tag and you change the pricing - Very Easy! The volume discounts offered allow me to work across both retail and wholesale to provide volume incentives and I am about to try their net terms option - again making it easier to work with wholesale customers. The Orbit team have been quick to get back to me. I am still learning but the benefits above were enough to swing it for me. I have asked that the team provide greater options for shipping allowing me to provide it after a certain spend, for different types of customer, so that I can further incentivise purchase behaviour. I hope that this will come in the future. My challenge with the apps have been to work out how to use bundles with this app, because they all want to control the cart. The solution I found was to select a bundle app which creates a product and thus is not competing with Wholesale Club for control of the cart - bundle kit seems to work well in this regard. If you like what I have found out - give it a go!
Wow I'm blown away by this thorough review. I am so grateful you took the time to share these kind words. I can't thank you enough! So glad to hear the app has worked so well for you :) - Emily, Support Lead
May 23, 2022
Customer service is fast and reactive and very friendly, the app is simple and complete enough to meet our expectations.
Thanks for your review!! - Emily, Support Lead
May 18, 2022
Best app for setting up wholesale - from small business to enterprise level ones. Easy to use, great logic, and the staff are willing to raise feature updates. Support staff is so helpful and professional. Shout out to Kay - she has been very responsive and goes above and beyond.
I'm so happy to hear this, thanks for sharing! - Emily, Support Lead
May 16, 2022
I needed to set up wholesale on my site. I downloaded this app, and it was fairly straightforward. The only hiccup I had was my fault. I'm not very techy. I reached out to support and Jake took care of it. So thankful for him. Lynn
Woohoo! I'm glad we were able to get you sorted out! - Emily, Support Lead
May 16, 2022
Great app for making a separate membership price list, without the hassle of using discount codes or a super expensive membership-app.
I'm so happy to hear this, thanks for sharing your experience!! - Emily, Support Lead
May 12, 2022
I've been looking for an app to help us better manage pricing for our high volume/B2B customers. Its a great app with great service. 5/5!
Thanks so much for sharing! - Emily, Support Lead
May 10, 2022
We use this to run our B2B channel within the same shopify store. It is simple and intuitive to set up. I love the quick order page and Orbit have been helpful with troubleshooting.
Wow I'm really pleased to hear how well the app has been working for you. Thanks for sharing! - Emily, Support Lead
May 9, 2022
LRS uses this app to help make our distributor purchase experience much smoother. This app works wonderfully. We did have some issues when we first installed and injected code into our theme 'Venue' but tech support from Orbit was on it! Had us fully up and running with working code fixes same day. Big thanks to the Orbit team. 10 out of 10, would recommend.
Thank you for the detailed review!! I'm so glad to hear you had such a positive experience :) - Emily, Support Lead
May 5, 2022
So far so good. Rob was helpful in implementing this. I just downloaded this a week ago so haven't really tried it, but will update this review when I do
Glad to hear things are going well so far! Thanks for sharing :) - Emily, Support Lead
May 3, 2022
Easy to install and use. Great customer support. I'd recommend the Wholesale Club app to anyone looking for a quick and effective solution.
Thanks so much for the kind words, we really appreciate your support! - Emily, Support Lead
April 26, 2022
This is a great app with excellent support. Well worth the price. They will do their best to tailor solutions to your specific use case.
I'm glad to hear you had a good experience!! - Emily, Support Lead
April 22, 2022
I found the response time was good...and Rob was really helpful even though it wasn't clear why I was having issues, he continued to investigate until he found the problem...Excellent service.
Thanks for sharing! I will pass this along to Rob :) - Emily, Support Lead
April 13, 2022
The only app that can support my needs for my website and my POS installation. I have multiple level of pricing for my customers so with this app I can show the right price to the right customer. The support is also really helpful and support my theme change and corrected every bug that we found.
So glad to hear you've been using our app on POS. Thanks for your support! - Emily, Support Lead