Mrs Bee's Emporium review for Wholesale Gorilla
Nov. 11, 2020
It's almost impossible to unsubscribe from this app. They insist you email them to unsubscribe, which I did, and they confirmed unsubscription (but suggested I hire a coder to ensure they hadn't left any code on my site). They are still taking payment 2 months later. Absolutely disgraceful.
I'm sorry for any confusion around the uninstall process. The only way to cancel billing for an app is to navigate to the Apps page in your Shopify admin and click 'Delete' next to the app you wish to cancel. We would never ask you to hire a developer to remove any of our code from your theme, so if you would still like assistance with this please reach out and we would be more than happy to take care of it asap. We are happy to issue a refund for any amount you feel you were incorrectly charged for. Since our app is uninstalled we no longer have permissions to do this, but if you reach out to Shopify support requesting a refund they will initiate the process. Sorry again for any confusion around removing the app. Please reach out if you have any questions or want us to check your theme code. Thanks!
