Wholesale Gorilla
The reviews for the Wholesale Gorilla Shopify App are overwhelmingly positive, highlighting the exceptional customer service and user-friendly experience. Users appreciate the quick and helpful support provided by the team, with many mentioning the prompt responses and clear guidance received. The app is praised for its ease of use, seamless integration with Shopify, and features like the ability to set up wholesale operations effortlessly. However, there are a few negative reviews that mention issues with customer service response times and difficulties in setting up discounts for customers.
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What used to be a great app for B2B users to add to their D2C site has fallen into a mess of AI customer support, useless and complicated updates, and a system that does not function properly day to day. Every week there is a new issue with the app not letting customers check out. We have lost significant business due to the constant malfunctions, and complete lack of customer support. Maybe Shopify was right to pull this app.
EXCELLENT support & customer service for the past 4 years using this app - does everything we need for our wholesale customers - super easy to use.
Thank you so much for this glowing review, and for using WG for 4 years! We're thrilled to hear that the app has been of help towards your business, and hope to serve you for many years to come.
Easy to use and set up and very helpful support!
Thank you kindly for the 5-star rating! We're honored to have earned it, and will continue to provide you with top notch service & settings.
Incredible customer support and very user friendly!!! 10/10
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience, and for the 5 stars!
Super helpful! I love the human support and they were super quick to help me integrate this app into my theme.
Thank you kindly for the 5-star rating! We're honored to have earned it, and will continue to provide you with top notch service & settings.
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