Wholesale Gorilla

The reviews are overwhelmingly positive, with most merchants praising the app’s ease of use, straightforward wholesale/B2B setup, and especially its customer support. Many reviewers say the support team responds quickly, is knowledgeable, and goes above and beyond to help with setup, integrations, theme issues, checkout problems, CSV imports, and customizations. Several long-term users mention that the app has been reliable for years and that it saves time by providing a practical wholesale solution inside Shopify without needing a separate store. The main negatives are concentrated in a smaller number of reviews, but they are significant. A few users report serious functionality issues after updates, including checkout problems, broken workflows, and glitches that affected sales. Some reviewers are frustrated by AI-based support experiences, describing them as unhelpful or impersonal, and a couple mention pricing concerns or confusing upgrade requirements. Overall, the app is seen as strong and useful, but its reputation depends heavily on responsive human support and stable performance during Shopify changes.