Wholesale Gorilla
Wholesale / B2B Solutions for your Shopify Store
Rating
4.7
feedback
274
chart
#1,322
All reviews
Rating Breakdown
Review RSS Feed
Oct. 29, 2024
Really great customer support! They are open to tweaking any issues we have to help customize our website and cater to our wholesale customers! Very happy with this app so far!
Oct. 10, 2024
Easy to implement and great customer service. If I change themes they jump on updates before I even have to ask.
Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Oct. 10, 2024
Great app and great customer service. I just upgraded to get the new 'discount code' feature. I am looking forward to trying it out! Thanks for all you guys do!
Thanks so much for the feedback; Discount Codes remained one of our most requested features, so we're thrilled to be able to provide it to our customers.
Aug. 30, 2024
Great app to help expand our direct B2B/Wholesale business. App has a wide range of customizable features allowing us to offer tailored solutions for our customers. Support is fast and extremely helpful. Amazing app! Thank you Wholesale Gorilla team.
Your kind review absolutely made our day! We appreciate your business and look forward to helping further.
Aug. 23, 2024
Outstanding customer support. We had an issue due to updates that I was having a difficult time troubleshooting. The support team investigated, determined what was causing it, and guided me through fixing it. The fix was done quickly and we are back on track!
We strive to provide excellent service, and your feedback helps us do that. Thanks so much!
Aug. 30, 2024
I initially left a 1-star review due to a misunderstanding regarding a billing issue. However, after reaching out to the app's support team, they responded quickly and resolved the issue by issuing a refund without any hassle. The team was extremely helpful and professional throughout the process. It's clear that they care about their customers and are willing to go the extra mile to ensure satisfaction. I'm happy to update my review and recommend this app to others. Great customer service!
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks so much!
Aug. 22, 2024
Wholesale Gorilla is an excellent wholesale solution. They are incredibly responsive and quick to resolve any issues, always working with me to produce the best results. They offer invaluable support for my business.
Your feedback lets us know we're on the right track. Thanks so much for the review!
Aug. 22, 2024
This integration is top notch! We've been using them since we launched our website and they are amazing! I'd draw attention to their customer service which is not only the FASTEST of anyone I've worked with but every time I get the same absolutely AMAZING Clementine who always helps me with any issue. Any time there is a problem, I know she's got my back. If you're looking to integrate wholesale pricing and retail into one website seamlessly, this is the app for you!!!
Your 5-star review makes our day, especially coming from a 2+ year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.
Aug. 20, 2024
The team at WSG is super helpful, and very fast to respond when needed. Love their app also!
Thanks for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!
Aug. 12, 2024
Their support is some of the best I've ever come across. I've used this app for many years and they have been consistently kind, helpful, thorough and have repeatedly gone above and beyond the scope of support to ensure our needs were met. Thank you all for your hard work.
Thank you so much for this glowing review, and for using WG for over 3 years! We're always thrilled to hear that the app has been of help towards your business, and hope to serve you for many years to come.
Aug. 9, 2024
We've been using Wholesale Gorilla for years now and they have been fantastic. I can not recommend them enough. If you ever have an issue (which is super rare) their support staff is top notch as well. They take minutes to respond, not days, and get things fixed instantly. Such a great company. Try them out, you're going to love this app!
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.
Aug. 9, 2024
Quick response to issue and back online quickly. Thanks!
Thank you for the amazing review! It's always a pleasure for our team to help out, and we look forward to becoming even faster through our chat support.
Aug. 9, 2024
Lightning fast customer service!! I had one of my wholesale customers report issues with checking out on our site - I contacted Wholesale Gorilla about the issue and they responded immediately. Clementine did some troubleshooting and had the issue resolved really quickly, which was such a relief. This is one small business that will be working with Wholesale Gorilla forever!
We're over the moon about your feedback! Thanks for relying on Wholesale Gorilla to help with your wholesale business, and we look forward to bringing you even more great features down the road.
July 26, 2024
quick and efficient
We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.
July 18, 2024
Appreciated the help when we had another app causing problems at check out for our wholesale customers. This was fixed quickly and the customer service was great.
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!
July 17, 2024
The customer service you get with this app is fantastic. They even went above and beyond to help me troubleshoot an issue that didn't have anything to do with the app. I would recommend this app to those looking for a wholesale option. The price rules are super simple to set up.
It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.
July 11, 2024
This app solves a lot of headaches for us, and we appreciate that! Customer service is fantastic with quick, very helpful responses. It checks a lot of boxes for us and is much better than the other wholesale software available outside of Shopify.
We so appreciate the 5-star review, especially from a Premium customer such as yourself. We're always here to help, and can't wait to bring many more exciting features to the app.
July 9, 2024
I can't say enough good things about this app! The team behind it is absolutely amazing and incredibly helpful. Despite the timezone difference, they've been handled every customisation enquiry with quick and friendly support. It's so refreshing to interact with a team that genuinely cares about their users. The app itself is fantastic as well. The back-end is simple and easy to use and offers a lot of options for wholesalers to shop online. Overall, I would highly recommend this app to anyone looking to streamline their B2B workflow and stay organised along with their B2C Shopify platform. Keep up the excellent work!"
Thanks so much for the amazing review! Your feedback means the world to us. We're constantly working to improve, so let us know if you have any ideas!
July 8, 2024
We had an issue where wholesale pricing was not showing up after some rule updates and right before 4th of July on a Thursday. I reached out to get the ball rolling in hopes I would have a response by the following Monday when I returned to work. Clementine responded the same day, and we started working through the issue. She even took a further look on July 4th and figured out the problem. It was an easy fix, and I didn't have to worry about customer complaints on Monday morning. This was my first time having an issue with the app, and it was because of a setting I overlooked on some new collections. Great app and amazing customer support! Thank you so much, Clementine! :)
Absolutely delighted to hear you love Wholesale Gorilla, especially as you have been a loyal Premium customer for several years! We pour our hearts into making it great, and your review is a huge motivator. Thank you!