Wholesale Gorilla
Wholesale / B2B Solutions for your Shopify Store
Rating
4.7
feedback
282
chart
#1,197
All reviews
Rating Breakdown
Review RSS Feed
March 19, 2025
Clementine was so helpful in assisting me with troubleshooting! I have never received such helpful responses from an ordering platform. Thanks!
Thanks so much for the kind words! We're thrilled you've been a satisfied customer for over 5 years, and are here to help further anytime.
March 13, 2025
Wholesale Gorilla has been a game-changer for our business! Their platform makes managing wholesale orders seamless, and their team is incredibly helpful. They’ve gone above and beyond to ensure everything works smoothly for us, answering questions quickly and providing excellent support. Highly recommend for anyone looking to streamline their wholesale process on a Shopify basic plan!
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!
Feb. 7, 2025
I'll be honest, when we first approached the idea of using Wholesale Gorilla, we were a bit shook by the price tag. That's a chunk of change for a small business that is just breaking into the wholesale world, however let me tell you what. While the functionality of the app is excellent, the customer service is where it's at. We recently had an issue where we updated our theme and for the life of us couldn't figure out why the application sheet on our site wasn't working. Not only did they respond quickly and with a tone that truly felt helpful, they collaborated with our shopify store, went through the code and found that we had missed an extra /head in our code. When you own a business, you have to wear all the hats, and as much as I try to understand the coding side to handle little stuff, there are some many other things I need to do with our business. Knowing that I can reach out and they are knowledgable and eager to help is a life saver. If you are looking to get into wholesale and don't want to lose AT LEAST this much a month to Faire, wholesale gorilla is your choice. Thanks y'all!
Thank you for the fantastic feedback! We're thrilled to hear that our team was able to help, and we welcome you to reach out anytime—we’re here to help!
Feb. 7, 2025
We’ve been using Wholesale Gorilla for a while now, and it’s been a great addition to our Shopify store. It makes it super easy to connect directly with our wholesale accounts without jumping through hoops or paying Shopify’s premium wholesale costs. Setup was straightforward, and it just works. One of the best parts? Their support team is actually helpful and responds quickly when you need them. That alone makes a big difference.
Your kind review absolutely made our day! We appreciate your business over the last 5 years, and look forward to helping further.
Feb. 5, 2025
We've been using Wholesale Gorilla for a while now and have had absolutely no problems at all and we find it easy. Because we're growing we decided to upgrade to their premium plan as the extra features made sense for us. Our customer support representative Clementine has been super helpful and got things updated for us straight away. We love Wholesale Gorilla!
Thanks so much for the glowing review! We're always here to lend a hand, and we believe you'll be quite happy with the Premium features.
Jan. 9, 2025
The Wholesale Gorilla team is amazing! The app is very useful and the customer support is very knowledgeable. THANK YOU!
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Jan. 3, 2025
Thanks for the 5 stars! Our small team strives to provide a 5 star experience far into the future, and are here for you if ever needed.
Nov. 27, 2024
We have been using Wholesale Gorilla for 8+ months now and it does everything we need it to and more! We tried some other solutions first, but ended up deciding on Wholesale Gorilla due to the ease of setup and the quality of their support team! We had our first minor issue yesterday right before Black Friday weekend, and their support team developed a solution and had it up and running again in less than 12 hours! Working through the night to fix before the weekend! Talk about great customer support!
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Oct. 29, 2024
Really great customer support! They are open to tweaking any issues we have to help customize our website and cater to our wholesale customers! Very happy with this app so far!
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.
Oct. 23, 2024
Great customer service and assistance with set-up!
We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.
Oct. 10, 2024
Easy to implement and great customer service. If I change themes they jump on updates before I even have to ask.
Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Feb. 7, 2025
Great app and great customer service. I love having one Shopify site that serves both B2C and B2B customers. I literally rely on this app to run the B2B side, which is 90% of my business.
Thanks so much for the feedback; Discount Codes remained one of our most requested features, so we're thrilled to be able to provide it to our customers.
Aug. 30, 2024
Great app to help expand our direct B2B/Wholesale business. App has a wide range of customizable features allowing us to offer tailored solutions for our customers. Support is fast and extremely helpful. Amazing app! Thank you Wholesale Gorilla team.
Your kind review absolutely made our day! We appreciate your business and look forward to helping further.
Aug. 23, 2024
Outstanding customer support. We had an issue due to updates that I was having a difficult time troubleshooting. The support team investigated, determined what was causing it, and guided me through fixing it. The fix was done quickly and we are back on track!
We strive to provide excellent service, and your feedback helps us do that. Thanks so much!
Aug. 30, 2024
I initially left a 1-star review due to a misunderstanding regarding a billing issue. However, after reaching out to the app's support team, they responded quickly and resolved the issue by issuing a refund without any hassle. The team was extremely helpful and professional throughout the process. It's clear that they care about their customers and are willing to go the extra mile to ensure satisfaction. I'm happy to update my review and recommend this app to others. Great customer service!
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks so much!
Aug. 22, 2024
Wholesale Gorilla is an excellent wholesale solution. They are incredibly responsive and quick to resolve any issues, always working with me to produce the best results. They offer invaluable support for my business.
Your feedback lets us know we're on the right track. Thanks so much for the review!
Aug. 22, 2024
This integration is top notch! We've been using them since we launched our website and they are amazing! I'd draw attention to their customer service which is not only the FASTEST of anyone I've worked with but every time I get the same absolutely AMAZING Clementine who always helps me with any issue. Any time there is a problem, I know she's got my back. If you're looking to integrate wholesale pricing and retail into one website seamlessly, this is the app for you!!!
Your 5-star review makes our day, especially coming from a 2+ year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.
Aug. 20, 2024
The team at WSG is super helpful, and very fast to respond when needed. Love their app also!
Thanks for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!
Aug. 12, 2024
Their support is some of the best I've ever come across. I've used this app for many years and they have been consistently kind, helpful, thorough and have repeatedly gone above and beyond the scope of support to ensure our needs were met. Thank you all for your hard work.
Thank you so much for this glowing review, and for using WG for over 3 years! We're always thrilled to hear that the app has been of help towards your business, and hope to serve you for many years to come.
Aug. 9, 2024
We've been using Wholesale Gorilla for years now and they have been fantastic. I can not recommend them enough. If you ever have an issue (which is super rare) their support staff is top notch as well. They take minutes to respond, not days, and get things fixed instantly. Such a great company. Try them out, you're going to love this app!
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.