All reviews

Rating Breakdown

  • 5
    87% (258 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (8 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 96% (287)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2026

We are still in the trail phase of this but I will say, we reached out with a question that was kinda dumb (We should have been able to figure it out on our own) on a Saturday on a holiday weekend. They answered immediately on the chat. Not saying they will always do that, but with apps like this, things happen quickly and having that type of customer support is HUGE. Thank you for the quick reply. We hope to use the app for a long time!

Using app

10 days

Total reviews

8

Average rating

4.6

5 / 5 Share

April 2, 2026

Im really happy with the support Team. We had a problem with our checkout caused by an overlap settings when we made an update on our Theme and they fixed it in no time.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2026

We have used Wholesale Gorilla for a number of years and it is a great addition to our website! It is easy to use and I like the options they offer. They also have the best customer service! They are always so helpful whenever I have questions and respond really quickly. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

The customer service is exceptional at WG. This alone is worth it's weight in GOLD! The app and functionality is top notch! This allows us to unify our sales channels in to one easily managed location and offer our customers the best shopping experience possible.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

5 / 5 Share

Feb. 26, 2026

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Thanks and kudos to the support and development teams for investigating and finally fixing the Bots bogus WS sign-ups. We truly appreciate your prompt responsiveness, support, and all your hard work resolving every issue we brought up over the last 4 years. Highly recommended app!!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We are absolutely delighted to hear that you love Wholesale Gorilla, and appreciate your business over the last 4+ years.

5 / 5 Share

March 9, 2026

Editing my review as we experienced some fundamental issues with Wholesale Gorilla since Shopify's tax settings update that had us looking at changing our wholesale setup completely, but Sam and his team reached out to fix them really efficient and competently. We've been using Wholesale Gorilla for some years now and it does the job without having the expense and time investment of running a separate store to deal with wholesale customers.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you, Michelle! We’re so glad we could work through the issues together and get everything resolved. We truly appreciate your long-time partnership and are always here whenever you need us.

5 / 5 Share

Jan. 28, 2026

I just set up WG and I found it easy to do and easily merged with my Shopify Store. I had some challenges during setup and Tech Support was awesome

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.

5 / 5 Share

Jan. 27, 2026

Had an issue with variant selection on my website. Ann was quick to help and get move my development issue to the right folks. It took a week or so, but Serhii was able to get it looking the way I asked.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! We're always happy to help out when needed.

5 / 5 Share

Jan. 24, 2026

Great customer service! Nice streamlined look. Appreciate the smooth integration and helpful onboarding.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for 5 stars!

5 / 5 Share

Jan. 16, 2026

Powerful software but very minimalistic & simple. Customer service has been top notch and helped me every step of the way. Highly recommend!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!

5 / 5 Share

Jan. 12, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It’s always rewarding to receive such positive feedback—thank you for the 5 stars!

5 / 5 Share

Dec. 29, 2025

Very helpful support team and everything works great

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-star rating! We're committed to keeping your wholesale business running smoothly, and are just an email away if help is ever needed again.

5 / 5 Share

Dec. 29, 2025

We love wholesale gorilla. We have been using it for years and they are always happy to help us out when we have had issues. They respond quickly!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Your 5-star review makes our day, especially coming from a 5 year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.

5 / 5 Share

Dec. 16, 2025

2+ years using this app. Best wholesale app on the platform. Responsive customer service. Very willing to help out if/when there is any issue.

Store

RipTip

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.

3 / 5 Share

Dec. 11, 2025

Store

Mirth

Using app

9 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 3, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you kindly for the 5-star rating! We're honored to have earned it, and will continue to provide you with top notch service & settings.

5 / 5 Share

Dec. 1, 2025

The customer support was fantastic! They were quick to respond and solved the issue right away.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!

5 / 5 Share

Nov. 11, 2025

Customer service is the best!! Always easy and quick to get help.

Store

Moodgie

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the wonderful feedback, and for continuing to use Wholesale Gorilla for over 3 years! Your satisfaction is our top priority, and we're just an email away whenever you need us.

5 / 5 Share

Nov. 7, 2025

We have been working with WG for 5 years now. Wonderful customer service and are very quick to help with any questions.

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the review, and for trusting Wholesale Gorilla with your wholesale needs over the last 5 years. We hope to support your business long into the future!