All reviews

Rating Breakdown

  • 5
    87% (258 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (8 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 96% (287)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2025

The plugin works very well and support team finds a solution everytime

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! It's always a pleasure for our team to help out, and we look forward to serving you long into the future.

5 / 5 Share

Nov. 5, 2025

This is your one-stop shop for your wholesale needs for your shopify store! We have been using it for 7 years now.

Using app

Almost 6 years

Total reviews

25

Average rating

4.8

Developer Reply

Thank you so much for this glowing review, and for using WG for over 6 years! We're always thrilled to hear that the app has been of help towards your business, and hope to serve you for many years to come.

5 / 5 Share

Nov. 4, 2025

easy to use

Store

MARNA

Using app

5 months

Developer Reply

We're stoked you're loving the app, and have found it easy to use! Your feedback keeps us going, and we appreciate your 5-stars.

5 / 5 Share

Oct. 31, 2025

I highly recommend Wholesale Gorilla. Their customer service is excellent. They respond quickly and make you feel like a priority, which makes the whole process really smooth.

Store

metier by tomfoolery

Using app

Almost 5 years

Developer Reply

Your 5-star review makes our day, especially coming from a 5 year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.

5 / 5 Share

Oct. 29, 2025

Great customer service team. We've had this app for years and no issues that can't be solved pretty quickly.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!

5 / 5 Share

Oct. 24, 2025

Clementine helped us a lot in explaining the plan differences. We already us wholesale gorilla for over a year. It's simple to set up and our customers like it too. Thanks!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process over the last year+, and look forward to further enhancing our app and support offerings.

5 / 5 Share

Oct. 24, 2025

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5 stars! Our small team strives to provide a 5 star experience far into the future, and are here for you if ever needed.

5 / 5 Share

Oct. 16, 2025

Perfect Support, Thank you!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

5 / 5 Share

Oct. 16, 2025

Customer service is great, and they get back to you within a couple of minutes. Highly recommend.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you kindly for the 5-star rating! We're honored to have earned it, and will continue to provide you with top notch service & settings.

5 / 5 Share

Oct. 13, 2025

Great customer service team who are always happy to help and speedy to respond.

Using app

Over 5 years

Total reviews

2

Average rating

3.5

Developer Reply

We are absolutely delighted to hear that you love Wholesale Gorilla, and appreciate your business for over 5 years! We pour our hearts into making the app great, and your review is a huge motivator. Thank you!

5 / 5 Share

Oct. 10, 2025

We have been using the app for a few years already. The support is incredibly fast and helpful. Always a pleasure to be in touch with the team. The costs for the premium plan are relatively high though. Hurts a bit.

Using app

Over 5 years

Total reviews

8

Average rating

4.6

Developer Reply

It's so great to have you on board with Wholesale Gorilla, 5 years and counting! Thank you for being a customer and for your kind review.

5 / 5 Share

Oct. 9, 2025

Have had the app little over 5 years now, easy to use. Great customer service if you have any kind of problem, fast response time and very friendly and helpful!

Using app

Over 6 years

Total reviews

2

Average rating

3.0

Developer Reply

Thanks so much for the review, and for trusting Wholesale Gorilla with your wholesale needs over the last 6 years. We hope to support your business long into the future!

5 / 5 Share

Sept. 26, 2025

We have been using the app for just over a month and couldn't rave about the help side enough! It took a little getting used to the app - we don't have many apps embedded onto our store so we are probably a little slower at understanding how they can work. Clementine from the support team has been my absolute life line, she has gone above and beyond to help get to the bottom of some of my questions and always got us a 'fix' in the end. Really happy with the app so far and love that i get to speak to actual people rather than just a bot! Highly recommend :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's so great to have you on board with Wholesale Gorilla, and it's always our pleasure to help out! Thank you for being a customer, and for your kind review.

5 / 5 Share

Sept. 25, 2025

great product, fantastic support - both Ai & direct.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for the 5 stars! We're happy to hear that our new Chat service has been helpful, and are here for you if ever needed.

1 / 5 Share

Sept. 23, 2025

So you have to upgrade to the main one right away. You can add customers and set up a discount. BUT if you want your customers to see the discount when they shop you have to do another upgrade. There is not ONE application that has been offered for this that is straight forward. You all want to take our money before its even working. Disgraceful.

Using app

19 minutes

Total reviews

4

Average rating

1.5

Developer Reply

We’re sorry to hear about your experience. It looks like the app was only used for 19 minutes, was never configured, and support was not requested before leaving the app. Our goal is to make wholesale pricing as simple and effective as possible. Despite multiple outreach attempts, we weren’t able to connect. For clarity: customer discounts are available on all our plans, including the Lite plan, and no additional upgrades are required to see discounts while shopping. We’d love the chance to walk you through the setup so the app works exactly as intended. Please feel free to reach out anytime—we would be glad to help.

5 / 5 Share

Sept. 10, 2025

This app works great for our needs! Also, the customer service is extremely quick to respond. I had an issue and within 20 minutes of submitting a ticket, the Wholesale Gorilla team sent me a video walkthrough of MY OWN WEBSITE describing how to fix the issue. A+

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.

5 / 5 Share

Sept. 4, 2025

We recently switched over to Wholesale Gorilla from a piece meal setup we had put together using multiple apps to create the logic we needed. So far the experience has been great! The app is mostly straightforward to use, and it's robust in it's features. The support is what really stands out to me though, they're incredibly helpful, quick and professional. They're support team definitely stands out as one of the best I've worked with.

Using app

24 days

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.

5 / 5 Share

Aug. 29, 2025

Perfect one stop shop for setting up a B2B site, especially if you already have a B2C up and running. The support from the whole team has been outstanding, we've been working with them for 2 weeks now and I don't think I've ever waited more than 2/3 hours for a response despite being on a different continent to them. They're always more than willing to help with anything they can, Clementine and Ann are the people I've personally dealt with and they've been extremely helpful. I'd recommend them to absolutely everyone.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

5 / 5 Share

Aug. 27, 2025

I was experiencing problems with wholesales discount at the check out as we are using multiple apps for our needs. I was reaching out to support from every single one of these. Wholesales Gorilla was my last one left and Serhii from support was a Gods sent. He spent multiple hors trying to get the bottom of this and keeping me in loop every step of the way! And he did it, he sorted out what others could not. Even more, after sorting out the problem he also cleared all what could possibly cause future problems. I am very thankful for all his help!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!

5 / 5 Share

Aug. 25, 2025

Outstanding customer service! I can't think of another company out there who responds as quickly and is as helpful as the Wholesale Gorilla team. The app has been an asset to our business and only continues to improve.

Using app

Over 4 years

Total reviews

4

Average rating

4.0

Developer Reply

Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and are here to help anytime.