Rating
4.8
feedback
494
chart
#821
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
20%
-
Less than a year
51%
-
More than a year
28%
Reviews Summary
The reviews for this Shopify app are quite mixed, with some users praising the excellent customer service and functionality, while others express frustration with the slow and unhelpful support team. Positive themes include quick resolution of issues, customization options, and seamless integration for wholesale and retail operations. On the other hand, negative themes revolve around slow response times, unresolved issues, and lack of proper assistance from the support team. Overall, the app seems to be beneficial for businesses looking to manage wholesale and retail pricing effectively, but the quality of support can be inconsistent and may impact user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 28, 2024
This App is everything it claims to be and much of the setup we could do ourselves. However, we received significant assistance is adapting the app to our needs and customizing our theme. The help was timely and professional. Without this app I don't know how we couldn't use Shopify for our B2B store.
June 26, 2024
Great app that does what we need, but the support team are what makes it fantastic! Always go above & beyond.
June 25, 2024
App works well after a bit of setting up. Had a few issues and customisations that were quickly made / fixed with the help of the support team.
June 21, 2024
This is an advanced Shopify app that allows you to customize many B2B options in your store. We have been using this app for several years and we are happy with its options and support. Special thanks to Shana from the tech support team and she did a great job fixing all our store issues. Highly recommend this app to those looking for advanced B2B options.
We're so happy to be serving you these past 4 years and looking forward to growing together! Let us know if you need anything, Wholesale Helper Support
June 14, 2024
The app is perfect for our store! Very clearly displays the wholesale pricing and the B2B/B2C set-up works great. The support I have received in setting up WPD has been nothing short of excellent. They have happily accommodated all my customization requests and alterations (I am very picky). I would highly recommend using this app for all your online wholesale needs. I could not be happier!
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