Wholesale Pricing Discount B2B

Jan. 2, 2024

The support team fixed my issue after a week of back and forth. The owner called and explained the issue and solved it within the day. Satisfactory service but I wish the support team wouldn't have kept closing my case. Other than that, the app does what it's supposed to and has been good to me. A little slow, but wholesalers can deal with it.

July 20, 2023

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out. I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

May 18, 2023

UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme. ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps. 1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues. 2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal 3. No option to set product image sizes, they are huge 4. To hide standard checkout for your net term customers requires special code 5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good

March 20, 2023

Very fast support team! I had an error code on a client's website and they solved it within 2min. Thanks guys! Much appreciated :-)

Feb. 17, 2023

App does a great job of helping our Wholesale customers see their pricing when they build carts and check out. Straightforward set up on our end and very responsive helpful team when we've had issues. The Vendor Login portal does not integrate well with our site (the display of product photos and descriptions was not good) so we have opted not to use that featue. The new vendor signup form worked well to capture new Wholesale customer details but we didn't like how it looked and ended up creating our own. So the app has proved essential for our online business, provides a good experience for shoppers but there is room for improvement within the app.

Dec. 19, 2022

The design is simple and easy to understand. Above all, I am relieved by the kind support and the quickness to clear problems.

June 29, 2023

Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.

April 16, 2021

While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.

March 26, 2021

Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.

Feb. 22, 2021

We have just started using this app. It provides the features we are looking for that some other apps did not have. We would like to be able to customize some user interface things better, but we have had good customer service with Jawad.

Feb. 5, 2021

very helpful support. they are very present. very helpful app for developing wholesale business. thank you

Dec. 17, 2020

I have not tested the app for a very long time. But it looks good so far. Some changes to fit into our theme. But very good customer service who are very quick to respond and make the changes we need. B+

Oct. 28, 2020

They have been very helpful with solving all of my problems so far - I wish the bulk individual discount upload wasn't hidden behind the highest paywall, but it was able to do everything I needed it to do.

Sept. 8, 2020

Waited over 2 weeks for integration that never happened. If this is standard support, what happens when we have a serious issue? Not recommended. UPDATE : Support was responding to an email I was not communicating with. App not compatible with theme unfortunately. Customer service did their best.