All reviews

Rating Breakdown

  • 5
    80% (167 ratings)
  • 4
    9% (19 ratings)
  • 3
    3% (6 ratings)
  • 2
    2% (4 ratings)
  • 1
    6% (13 ratings)

Reviews with Text

  • 97% (203)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2023

Customer Service supporting well & efficiently! The plugin fit what i need and its user friendly and great!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from WOW MART Beauty Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Wholesale Pricing Now Support Team

5 / 5 Share

Oct. 14, 2022

great support, great product. Very happy with the features.great support, great product. Very happy with the features.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Sixth Element Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & The Wholesale & Custom Pricing Support Team

5 / 5 Share

Oct. 6, 2022

Customer service has been great so far. Still learning to use the app, but support has been responsive and helpful.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rub Smoke Love Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu and The Customer Success Team

5 / 5 Share

Oct. 3, 2022

Really good app! customer support fast and to the point! work well with all themes that i have istall!

Store

Cocovik

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Cocovik Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale & Custom Pricing Support Team

5 / 5 Share

Sept. 29, 2022

Liked it before, loved it after using the support staff to help with some minor issues that we were having. In an imperfect Shopify world, we have to rely on these great 3rd party apps to provide the things that we need when Shopify misses the mark. 5/5 - Highly Recommend!

Using app

About 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hello to our friends from Extreme Turbo Systems Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Wholesale Pricing Now Support Team

5 / 5 Share

Sept. 27, 2022

I used this to set up wholesale pricing for retail shops carrying our products. We needed one site to service web and business customers, and this app was quick to install and easy to set up. Our wholesale customers appreciate being able to order at their leasure.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Revolver Outdoors Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Wholesale & Custom Pricing Support Team

5 / 5 Share

Sept. 23, 2022

I’m very excited to use this app. Thank you Nicoz for good customer service. Would recommend!!!!!!!!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at IMPERIAL REPTILES & EXOTICS We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale Pricing Now Support Team

5 / 5 Share

Sept. 21, 2022

Works great! Customer service was excellent when our team thought we had an issue and helped us work through the problem quickly.

Store

KOYAH

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at KOYAH Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Wholesale & Custom Pricing Support Team

5 / 5 Share

Sept. 16, 2022

Their customer service is excellent, they answered all my questions right away via live chat and even got on a google meet to discuss some more complex questions I had. Sunny was a great help, 5 star!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at thecabclub Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Sunny was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Tanu & The Wholesale & Custom Pricing Support Team

5 / 5 Share

Sept. 12, 2022

Great app! Amandeep from support helped me out a lot in resolving some setup issues. Thanks Amandeep!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at lumagallerie Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Amandeep could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Wholesale & Custom Pricing Support Team

5 / 5 Share

Sept. 6, 2022

Jorge was quick to resolve our setup issues. We are still testing if this will work for us but the initial support was great.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Volcanica Coffee Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Jorge could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Wholesale & Custom Pricing Support Team

5 / 5 Share

Aug. 31, 2022

Great support, easy to use, and great results. I contacted support and instantly got a reply. I honestly was shocked and amazed! Great company

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Mitten Gourmet Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Wholesale & Custom Pricing Support Team

5 / 5 Share

Aug. 25, 2022

Well, I had some small issues but Amandeep did a very good job fixing those and communicating with me!

Store

WiVi

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at WiVi Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Amandeep was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Tanu & The Wholesale & Custom Pricing Support Team

5 / 5 Share

Aug. 25, 2022

The support was really helpful and appreciate the timely response and making sure that the app is working properly and our questions answered correctly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Optimal Essentials Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu and The Wholesale Pricing Now Support Team

5 / 5 Share

Aug. 23, 2022

Thanks to Amandeep for helping me set everything up on the site,The app is very useful,Recommended,good

Using app

About 7 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at FASTSINYO We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time out to share this review with us and the community! We are delighted Amandeep was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation! Tanu & The Wholesale Pricing Now Support Team

5 / 5 Share

Aug. 16, 2022

Fantastic App. Does everything we need it to, and if there was ever any issue the support team responds unbelievably quickly with a solution. We couldn't figure out how to work the net20, and Vlad the app developer reached out and solved all of our issues. He was unbelievably kind to us!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at VPI Industries Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Wholesale & Custom Pricing Support Team

1 / 5 Share

Aug. 18, 2022

We found a few customers were not getting their Wholesale discounts. I worked with Jorge over 2 days. I didn't get updates, feedback or hardly any questions, and I had to continuously keep reaching out to him for even that. I even doubted he was doing anything to help. Extremely disappointed! UPDATE: Now we got an email addressed to VapeMart (who left a bad review over a month ago & WE ARE NOT)! Our issue was still not fixed. The email sent to us cannot be replied to and they are just asking me to go through chat, which is what we've been doing. RESULT: I am being told this app doesn't work with the Avenue 3.0 theme, unless AJAX changes to the checkout are made, which should be noted if this app is not compatible. If you are using the popular theme Avenue, DO NOT USE THIS APP.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello to our friends at CryoHeat Metal Treatment Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Wholesale Pricing Now. I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for. We have sent you an email asking for details. Kindly check your email and let us know the details so that we can look into it right away. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Wholesale & Custom Pricing Support Team

3 / 5 Share

Aug. 11, 2022

Prinzipiell gute App. Leider gab es ein paar Bugs mit anderen Apps. Aber der Support war sehr bemüht und nett

Using app

About 21 hours

Total reviews

1

Average rating

3.0

Developer Reply

Hallo an unsere Freunde von Darling Little Place Wir freuen uns, dass Sie sich die Zeit genommen haben, diese Bewertung mit uns und der Community zu teilen! Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Wir sind immer auf der Suche nach Möglichkeiten, unseren Service zu verbessern, und Ihr Feedback ist ein wertvoller Teil dieses Prozesses. Prost, Pushpesh und das Support-Team für Großhandels- und kundenspezifische Preise

4 / 5 Share

July 28, 2022

Amandeep did a great job answering all of my questions and helping support me as I explored this app.

Using app

13 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Sarafina Fiber Art Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Amandeep was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & the Wholesale & Custom Pricing Support Team

5 / 5 Share

Aug. 15, 2022

Super fast customer assistance which makes the whole experience so easy and enjoyable. Josh was great and instantly reply and helped me with my challenge.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from CUSHION ACCESSORIES CO Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu and The Wholesale Pricing Now Support Team