All reviews

Rating Breakdown

  • 5
    97% (194 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2024

I received exceptional service that went above and beyond my expectations, marked by a friendly and approachable staff who patiently addressed all my inquiries. They even assisted me with the installation of the forms, displaying a readiness and commitment to help that I truly appreciated. It was an absolute pleasure to experience such dedicated customer service. Because of this outstanding support, I find myself inclined to seek out apps developed by this company over others, as their level of service has set a new standard that I would prefer to engage with in the future. The services they provide are solid, and their apps are really useful for my shop. They work well and meet my needs effectively.

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

I encountered difficulties in use, but the staff has been patient and responsible to help me solve the problem. I am really grateful to them.

Store

ACRO

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Support is by far the best I've experienced with any add-in type vendor. The product still needs maturity, but if their support is an indicator of their approach to business, this is a great partner!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Best app for wholesale and best customer support

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

This app has solved a major issue with Shopify allowing wholesale pricing at a fixed level. Our store runs many sales in which we mark down the price, which has always conflicted with a discount based wholesale program. Instead now wholesalers have a displayed price shown from product page to checkout, regardless of the sales discount. We had some issues at first, but the team helped us get the app working in 1 day. I highly recommend this app if you have similar issues navigating Shopify's pricing structure.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Customer Support was quick and amazing. Got the problem fixed within 1.5 hours.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Amazing app and great customer service.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Excellent Support and Great Team I've had a fantastic experience with this app, not just because of its features but also due to the outstanding support provided by the team behind it. I encountered a few bugs initially, but the support team and developers were incredibly patient and responsive. They listened to my feedback and promptly addressed every issue, showing a deep understanding of both the app and customer needs. It's clear that they are committed to delivering a great product and exceptional service. Highly recommend this app and the dedicated team behind it!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

What a simple and wonderful app! Finally, we can offer wholesale pricing without the need for our B2B clients to enter a discount code. The tech support was very cooperative in resolving a glitch that was not carrying the cart at the discounted price, but after that, all was great! We certainly recommend this app. Marco

Using app

10 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

The support and Dev Team (Thanks David and Haley) at Samita have been incredibly helpful and responsive getting Sami Warehouse up and running. Any issues encountered were resolved quickly, in some cases while we were still in live chat with support. Once setup, Sami Wholesale delivers well-integrated core functionality to offer trade customers special pricing and a quick order form. We especially appreciate the flexibiilty of having custom CSS built into the order form settings, which will allow us to optimise the UI going forward.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Wonderful app and the support is fast and efficient, just what a business selling to both wholesale and retail customers needs. Easy to use and sync with the Dawn theme. We use it in conjunction with Sami Lock, and it allowed us to build the store exactly as we had planned, despite the limitations of the basic Shopify plan

Store

UBUD

Using app

18 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Fast and responsive customer service!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

For any Shopify store owner juggling retail and wholesale channels, managing different pricing structures can be a headache. Enter Sami Wholesale Pricing, a user-friendly app that streamlines the process and takes your B2B game to the next level. Here's my experience after using it for a while

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Kundenservice sehr freundlich und zuvorkommend. Die App ist ebenfalls sehr gut und weiterzuempfehlen.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Customer service is top-notch, and the app works flawlessly. They've been incredibly helpful with all my issues. I can't recommend this enough!

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

This is such a great app and easy to install. I'm not tech-savvy and had some trouble setting up my volume-tiered pricing. At 7 pm (PST) on a Friday night, they were offline but, Haley was very quick to respond and not only fixed my issue but showed me how to set things up so they would show up the way I wanted them to. It's a great app with an amazing customer support team! Thank you so much, I truly appreciate this app and the great team behind it.

Using app

About 2 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Una aplicación muy útil para hacer registros de clientes y descuentos especiales

Store

Novalia

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Absolutely fantastic support! Every single person that helps is absolutely incredible! Haley took care of my issue of setting up the coding and went above and beyond! She was a huge support for my many questions.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Excellent support through testing this App!

Using app

11 days

Total reviews

2

Average rating

5.0