Wholesale Genius
Selling wholesale has never been this easy!
Rating
3.9
feedback
242
chart
#10,440
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
35%
-
Less than a year
29%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative aspects mentioned. On the positive side, many users praised the app's customer service and support, mentioning specific individuals who were helpful and responsive. Users also appreciated the app's ease of use and its ability to simplify inventory management and offer wholesale pricing. However, there were several negative reviews that mentioned issues with the app's functionality, such as intermittent performance and problems with wholesale tags. Some users also expressed frustration with the lack of support and slow response times. Additionally, a few users mentioned hidden fees and unethical practices, such as requiring a 5-star review in exchange for faster service. Overall, while the app has its benefits, there are also areas that need improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 14, 2023
We had this app installed. It was okay initially, but then it started working only intermittently, which unfortunately resulted in us losing multiple wholesale orders. The purchasers gave up on these orders because using the app was too frustrating as it was not working consistently. Despite numerous attempts to get support, none was forthcoming. We eventually had to switch to a new wholesale app as we were not able to resolve the issues. Despite uninstalling the app, they continued to charge us for the app after this and we are still trying to cancel this recurring charge and get a refund. So we wouldn't recommend this as your wholesale app.
Jan. 17, 2023
Amazing app, and customer service(Alexandre) will help you with installation and explain you how to use app.
Jan. 12, 2023
I have sent multiple emails regarding our wholesale tags that are not working properly, but no one comes back to me.
I'm sorry to hear that. Please contact us at [email protected], and we will help you to resolve all the issues.
Dec. 26, 2022
How can I try to use?? It still have the note on top, need to complete the installation, we need to manually configure the Shopify theme.
Hello. The app requires manual configuration from our support team to provide the best user experience. Please contact us and we will configure it for you.
Sept. 22, 2022
I changed my review for 1 star to 4. Javier was great to help and fix the issue. 5 start for his service. However, the app is missing some important features e.g Being able to add more discount groups without needing the coding from an expert.
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