Wholster: Wholesale B2B
Wholster | Enterprise B2B Platform
Rating
4.4
feedback
53
chart
#3,292
All reviews
Rating Breakdown
June 18, 2021
We have recently installed the Wholster App and we are very happy with the functions of the app and the ability it will give us to streamline our wholesale business and grow our business at the same time. We have required quite a bit of support from Wholster both before and after purchasing the app, Zac has always responded to our questions in a very timely and friendly manner. He has diligently worked with us on some app customization and he has really helped us to adapt Wholster to our very specific business needs. Zac has been an absolute pleasure to work with through this entire process and we are very pleased with the results so far.
Using app
About 1 month
Total reviews
1
Average rating
5.0
April 6, 2021
As a built in wholesale solution, it works very well. In fact, It surprises me that Shopify hasn't swept them up. Wholster allows us to service our wholesale clients sufficiently well and I don't think we've really scratched the surface of the functionality. The features are generally pretty robust, where we've needed additional ones or further help, the support team has been great. We'll continue to use it and update in due course.
March 23, 2021
We use Wholster to manage dealers all over the world. The import of products with various price lists is easy and intuitive (both from the platform and csv) and, once understood the mechanisms with which VAT, discounts and payment terms are managed, the purchase procedure is very well designed. The assistance is top: every time we had a problem on some operation the answers were fast, comprehensive and always kind. When we have reported malfunctions have always been fixed in a short time. This is app is perfect for those who want to have a full-fledged B2B without having to upgrade to Shopify's Plus plan!
March 9, 2021
We are based in the UK and use Wholster to process our Wholesale orders for our garden furniture. We drop ship almost all our orders and this system is perfect for it. The initial setup was pretty straightforward. There are a couple of settings in Shopify, that influence how you setup things in Wholster. One of them is the VAT. If you show your prices in Shopify including VAT, you have to setup a Tax Override in Wholster, otherwise your wholesale prices will we including VAT too. Once you also change the Tax Override toggle on the Customer: it works perfectly. You can also create Wholesale only items on Shopify. Just don't add them to any sales channels so they will only show in Wholster. They are constantly improving the app and pretty much all our suggestions have already been implemented, which is super impressive. Shipping with different surcharges per UK postcode area is a bit complicated and can result in inputting lots of rules, but I'm sure there will be improvement on that at some point too. Because all orders are going through Shopify, you can take benefit of other Shopify Apps too. I automated the orders going into my Accounts and in to my Transportation Management System, so no extra order inputting. This is a great App and the only one I could find that can deal with Drop Ship orders. Customer Service is great, so give it a go!
March 8, 2021
They have been great to work with so far - setting everything up was pretty user-friendly and intuitive. Any questions I had, they were really quick in getting back to me. We're not 'live' yet, but when we're ready, we plan on going for one of the paid versions to add more options. Looking forward to working with these people in the future.
Jan. 27, 2021
Had a small issue that got resolved immediately. Excellent and quick service provided with clear communication. Thank you!
Jan. 27, 2021
This is a great app and it has been extremely helpful for my business. The support has been excellent. Thanks Zac!
Dec. 8, 2020
This app is everything that we were looking for--and then some. If you are looking to create an Invoice to one individual and have multiple orders (addresses) on that invoice, there literally is no other solution that handles this that we have been able to locate. Zac is amazing with tech support. It is VERY important that you follow ALL the setup processes in order for this to work properly and I failed to dot every "i" so he steered me in the right direction and within one hour I was up and running successfully. AMAZING. I also learned that they have an update coming soon (late 2020), so I can't wait to see that. This app saves MANY MANY MANY hours of tedious workflow and busy work nonsense. For us, in a B2B environment this app is making our dreams come true and it's only going to get better. Thanks team!
Oct. 16, 2020
Zac is always super quick to get back to us and always knows how to solve the problem. Appreciate him so much!
Using app
About 2 months
Total reviews
1
Average rating
5.0
Sept. 28, 2020
Wholly Guac Ah-Molly. This has been a life send to our company. One of our biggest pain points was being able to accurately input manual orders. Not only manual orders but ones with multiple addresses. The B2B functions are quite amazing! The other great things are the integration with programs such as Zapiet. Oh Oh Oh! The other really awesome thing is it really does a lot while preserving Shopify Native functions. The customer service isn't beatable. We literally were on a chat an hour later after asking for one. Nice People!
Sept. 23, 2020
My previous review was in response to the fact that I was getting an error when trying to sync to my Shopify. However, Customer service was quick to respond and assure me that they were fixing the problem. For that. 5 Stars.
Using app
About 1 year
Total reviews
1
Average rating
5.0
Sept. 2, 2020
Highly recommend Wholster! This app is the perfect fit for any business looking for a professional B2B solution integrated with Shopify that's free to get started. We weren't ready for an inventory management system for this business yet, so this is a good viable and pro solution. The design is great and features are ideal for anyone looking to keep everything in 1 channel and benefit from being integrated with Shopify. This app will save our business a lot of time so we can focus on serving customers and growing our brand.
Aug. 24, 2020
We have been looking for a simple, easy to use wholesale app as so many other systems are so complex and this just so easy to use and lets us focus on growing the business and not maintaining a system.
Aug. 21, 2020
Must-have app for any business that is doing wholesale. All relevant wholesale issues like different tax scenarios and multiple shipping addresses in one order (multiple drop-ship) are though through and logically implemented. In addition, customer service (Zac) is simply great. We faced a rather complicated issue with tax settings and Zac worked with me on it over a few weeks until we got it all solved. So I would have given 6 stars, if possible, on customer service.
Aug. 3, 2020
It would be perfect if it didn't take forever to load... and I mean FOREVER! Many times it never loads and I just give up. I have reached out three times by putting in a ticket and only once was the ticket answered. I can't get my customers up and running as a setting or something won't let them checkout. It keeps giving an error “you have reached or exceeded your credit limit” and doesn’t let them move forward. I have no limits set for anyone. Everyone is pay with a credit card at checkout. No terms. On the customer side there are items that show 0 available but I don't see it and I have no tracking of inventory on wholesale items so there is no reason for it to not allow my customers to add these rogue items to their carts. I wish I could give this 5 stars but I can't because I am losing customers right now not being able to get it to work properly. I am looking at other options now. I was so hopeful this was the app for us.
July 20, 2020
I used the app to help organize a very large order. Customer support was quick, efficient and helpful. We will keep using the app and recommend it to others looking to organize large or wholesale orders.
June 25, 2020
This is a must-have app for wholesale. Zac has been super fast to answer any questions we had too! Highly recommend :)
May 24, 2020
Great support and perfect for setting up retail partners and introducing wholesale prices for store inventory! Especially as a small shop thanks to the free plan option!
May 23, 2020
This app is exactly what I needed for the wholesale side of my business... the customer support is the best from any app I have tried and they really seem to care about getting things all set up and working as you need them to!
May 17, 2020
Had a few technical issues at the start, however the support can help so just get in touch with them. This program suits my business well as I have a seasonal business and month to month payments for a wholesale app just won't be viable to me. Affordable and has a professional design.
Hi there! Sorry that you were having trouble getting support. We've tried to reach out a few times over the past couple of days, but haven't heard back, so wanted to try here as well. Please feel free to get in touch with us at [email protected], so we can go over anything outstanding in your requests! Thanks,