Leafy Cove review for Wizybot ‑ AI Chatbot
April 12, 2024
Your chat box currently lacks both a close and minimize option. The only way for our customers to close it is by reloading the website or leaving, which defeats its purpose. This becomes particularly problematic on mobile devices, where it takes up the entire screen, preventing customers from shopping on our website, especially if they can't close your chat app widget. While I appreciate the concept, it's evident that it's not yet ready for deployment on any site if users can't easily close the chat box to continue shopping. I'm uninstalling your app due to this inconvenience. Please notify us when you've fixed this issue, and we'll reconsider using your app again.
We are trying our best to make the best product as possible and unfortunately something happened specifically on your site. We really appreciate your feedback because it help us to keep improving. Is it possible that you can show us how it looked on your site. That way we can address the issue right away. We compromise ourselves to fix this issue as soon as possible. We also reached out to you directly through email.
