WooHoo – Spin Popups Email SMS
The reviews for the WooHoo Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's effectiveness in boosting email capture conversion rates, generating distinctive coupons, and providing great customer service. Users also appreciate the ease of use, customization options, and the impact on sales. However, negative reviews mention issues with the app's functionality, such as broken features, glitches, and lack of updates. Some users experienced difficulties with customer support, delays in responses, and dissatisfaction with the app's performance, leading to financial losses and negative customer experiences.
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I used to trust Woohoo due to its popularity, but this time was a disaster. First, the spin-to-win logic is broken — I set the probability of “free” to 0%, yet a customer won it and even sent me the valid discount code. Impossible! Second, I configured a $20 off reward, but Woohoo gave out 20% off instead — a huge mistake that cost me real money. I contacted support multiple times, no reply, no resolution. This plugin is risky and unreliable. Avoid it unless you want to lose money.
Terrible, glitchy, never gets updates.
Amazing results, we have been using the WooHoo Spin To Win pop-up at Sunchill for almost two years now and the sign-ups rate and the redemption rate of the reward have really helped us grow our email list and boost sales. It's a very effective to way to grab visitor emails while keeping the energy a bit playful and not intrusive. Many options to make your pop-up look and feel unique and lots of analytics within the app as well.
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