All reviews

Rating Breakdown

  • 5
    95% (699 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2024

This app boosted my email capture conversion from less than 1% to nearly 10%. I absolutely reccommend it.

Store

Cardia

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 10, 2024

Not working and support non existant

Using app

11 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 15, 2024

Good

Using app

8 days

Total reviews

16

Average rating

3.8

4 / 5 Share

March 19, 2024

(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good). However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good. Thanks WooHoo. Very much appreciated. Once I use the app and see how it goes I'll be back to update.

Using app

3 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Feb. 13, 2024

The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.

Using app

14 days

Total reviews

15

Average rating

3.7

1 / 5 Share

Jan. 29, 2024

I have set up a wheel, but the wheel does not appear on the page. I contacted support 4 days ago, but still, no one has responded, even though the chat (which is not really a chat but a message sent via email) says that someone will get back within 24 hours. It's a pity; I wasted time adjusting the settings. I am deleting the app.

Store

Nahrin

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 26, 2023

I'm impressed with the Woohoo app. It enables me to generate distinctive coupons and deliver discount codes through emails, effectively preventing invalid email registrations.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

I really like this Woohoo app. It allows me to create unique coupons and send discount codes via email, which helps prevent invalid email registrations.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

I have been using this app since April and I am thoroughly impressed with the Woohoo Spin Wheel app; it is truly amazing and incredibly user-friendly. Thanks to this app, we have seen a significant increase in our user base, and our marketing campaign has been remarkably successful. We are now receiving a higher number of visitors than initially anticipated. The Woohoo team has proven to be exceptionally dependable, and I have every confidence that they will continue to support us in the future. I wholeheartedly give this app a 5-star rating.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

We use this app for over 2 years and never had any issue. And the customer service is great too. Cheers

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 6, 2023

You will get the best professional support with adding best tools to increase your sales on Shopify II highly recommend this app

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 13, 2023

Terrific App - Easy to use and looks very aesthetically pleasing with brand colours. Would recommend

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 4, 2023

Support team helped me with my issues and the app is working great among all our stores. Thank you!

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 29, 2023

I have used this app for if not a year close to it. WHAT I DO LIKE ABOUT IT- it will (with the right campaign help generate revenue for your store. And its simple from a customer standpoint. WHAT I DON'T LIKE ABOUT IT- THE APP SCAMS ON VISITORS COUNT!!!!!!! For my store I'm on the lowest tier and they will show that I have more visitors hitting the site than I actually do so that I will pay for the upgrade!!! Wish I could show screenshots... This month I didn't turn a campaign on until this past Sunday, today is Saturday. Woohoo shows I have had 645 visitors (my max is 1000) while shopify/google shows 362!!!!! NOT COOL WOOHOO, NOT COOL! They've been doing this for months and when I've brought it up to support I never get a clear answer. So, because I think they are are scamming to increase visitors to get you to pay more is why I gave the rating.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 23, 2023

I review to alert other possible users of this app, as the amount of 5 star ratings was one of the reasons that led me to test and pay for one of the plans offered in the app. I created a coupon wheel type campaign, performed all the tests on the site by accessing desktop and mobile on various devices and so far everything happened well. By communicating the action to my customer base, which are over 50,000, the answer was immediate a large volume of access and there began the problems, most customers could not participate because the button that starts the wheel simply did not work! The problem affected most customers and generated a huge demand for my service, a lot of dissatisfaction, distrust, negative comments on Instagram. I promptly triggered the app support from the chat that prompts a 24-hour response, I also sent email address entered on the site and here at Shopify store, even sent in email from other developer apps. Today 8 days after the incident, with huge prejudice of brand and financial image because I had to give the maximum discount, among the campaign coupons, for all customers who could not rotate the wheel, I still have no response to the support, so I opted for uninstalling the app and letting this disastrous experience record here.

Store

Legbox

Using app

2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 5, 2023

Support not active in chat since over a week, no answer on emails even if they say it will take 24 hours. Buggy and alot of things are not adjustable. There should be a better option out there.

Using app

3 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Jan. 21, 2023

Tengo una duda, si es posible agregar más espacio de cupones para la ruleta además de los 6 espacios que ya te incluye?

Store

LORENZA

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

so far so good. it looks like it works well. once I see what I need to do I always get right on it. Hopefully it helps me get more sales

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 28, 2022

It was very simple to set up and add to my website. I have not lauch my site yet to give a full review. I will give a more detail review within 30 days.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

increíble y es todo muy intuitivo! Es una app muy guay y fácil de usar! :) Si estas buscando un app que sea fácil y sin tanta complicación, esta es tu app!

Using app

18 days

Total reviews

1

Average rating

5.0