All reviews

Rating Breakdown

  • 5
    90% (73 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (6 ratings)
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5 / 5 Share

Nov. 10, 2024

Great service and experiences with Ink POD. I've used them for a few years now with great results. Customers happy. Any problems sorted quickly and easily.

Using app

--

Total reviews

6

Average rating

4.5

5 / 5 Share

July 8, 2024

INKPod has been a great partner for me. Their response time to issues is genuinely stellar and always professional. I had some issues with my last manufacturer, and sometimes, the response time would take days, which was unacceptable. INKPod's response time is usually between 15 minutes to a few hours, and once you start communicating with them, the issue is resolved swiftly. I'm satisfied with the quality of their products and plan to offer more from their catalog in the future.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2024

Seriously, impeccable customer service, a pleasure to work with.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

I have just opened a store on Shopify and created most of my designs from InkPOD. Today i came across a message that the app is not supported, I'm so heartbroken and i would like to get some clarity from the InkPOD team as to whether this issue going to be fixed? I can't spend another weak looking for apps that would give me the ability to create my designs like InkPOD. I have sent the message to the developer and still waiting for feedback. …………………………………………………………………………………………… Update: The Dev team reached out to me with regards to this issue and all I can say is WOW. The customer support team at InkPOD deserves special mention. They were prompt, friendly, and knowledgeable, addressing my query and concerns I had in a timely manner. Their dedication to providing excellent customer service truly sets InkPOD apart from other similar applications. In conclusion, I highly recommend InkPOD to anyone in need of a powerful and user-friendly design application. Whether you're a professional designer or a hobbyist, InkPOD offers a seamless and delightful experience that will enhance your creative journey. Give it a try, and you won't be disappointed! The Team deserves a 5 star rating.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello, I'm sorry to bring you a bad experience. Because Shopify updated the data in the background, we did not synchronize it in time, causing our App to appear in the "unsupported" status. Our tech guys have fixed this issue. Thank you very much for your feedback. We will continue to improve our App experience.

5 / 5 Share

Aug. 11, 2023

Great customer service from cyqueen at Inkpod - Helped me get some understanding and get the sample order completed - nice and easy so far, thanks - app is also quite simple to use and easier than others to create product designs.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Great app. One of the reasons I went with this app was because of the custom shoes which alot of services don't offer as well as the jackets. The primary reason is the custom branding. They have several options for custom branding which are very professional. Again, most services don't offer this feature either. The customer service is great. I have had several chats with reps and they have walked me through everything.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 26, 2023

Customer service is very tolerant, gave me an answer to every question and was very helpful, in addition their planning tool is excellent

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Very nice and reliable. The customer service is fast and nice. One thing I would add is to make the warehouse items a part of the product (so create the product with this) so we can attach them straight away rather than having to do manual process. Other than that great app... Waiting to for update !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your feedback, we will continue to improve our service quality.

5 / 5 Share

Nov. 18, 2022

Inkpod has been an amazing POD partner for us. Incredible customer service and a leader in ease of use of product design tools, design update syncing and other tech-oriented capabilities that make designing and managing our products easy. They are also very responsive to our product offering and sourcing needs and a perfect fit considering footwear is a key focus for them.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

App is relatively easy to use, though not always entirely intuitive. It takes some time to get used to. The products are of good quality and ship quickly. I wish it were easier to set up tags and bulk-edit prices so that I could more quickly produce or update multiple items. This is a minor complaint though. Good customer service.

Using app

About 2 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Sept. 17, 2022

Amazing customer service, fast fulfillment, and great products. I've been using another company and have had a TON of issues. I've been switching over to InkPOD and can't say enough good about them!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Absolutely love these guys. Their shoe quality is fantastic. Print, construction, comfort, shipping, and SERVICE are all impeccable! They are so fast in responding to my emails and any problems I may have. All my customers love the shoes. I plan to work with them for a long time and can’t wait to add more shoes/designs to my store!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

The team at wow fulfilment have been extremely helpful with all my questions and issues. I only have good things to say about my experience so far. I'm new to ecommerce and they have been amazing. My sample pair of shoes were amazing quality. Just waiting on my first customer feedback.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Have been using InkPOD for about 10 months now and have been very impressed with their service and products. Mockup generator is great, branded shoe boxes, easy to use dashbaord. The support team is fantastic and very responsive. In fact, they are very proactive. I had one order recently that I had put into production and had missed the fact that the customer Street Address was missing. The InkPOD team alerted me to this so I could correct it prior to shipping. Very happy to recommend InkPOD.

Using app

10 months

Total reviews

11

Average rating

3.6

5 / 5 Share

Aug. 3, 2022

Their customer service is excellent. They stay with you until you completely understand what you are doing.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

So far, PERFECT! The template files are a little more intricate than some companies, but I've grown to appreciate the extra levels of customization. Zero complaints about product quality and customer service has been prompt and helpful!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 25, 2022

Custom service always goes above and beyond for me each and every time! Thanks again for all your help!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

I am so happy with the service and speed of delivery, my Boots arrived in 2 weeks (Australia) which is unheard of for POD. The print is amazing and true to colour. So happy with everything so far and can't wait to continue to grow my business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

A wide range of products. Good quality printing. Excellent customer service. And no monthly fee to access the app. 5 stars!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2022

I use this supplier for shoes/blankets/bags/slides and a few other products. The quality is fantastic and the print and colour on the products is AMAZING!!! my customers have never had any complaints

Using app

About 3 years

Total reviews

1

Average rating

5.0