Wrapin ‑ Gift Wrap & Options
Allow customers to select gift wrap & message for their...
Rating
4.9
feedback
370
chart
#446
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
27%
-
Less than a month
39%
-
Less than a year
19%
-
More than a year
8%
Reviews Summary
The Wrapin app has received overwhelmingly positive reviews from users, with many highlighting the ease of setup, smooth functionality, and excellent customer support provided by team members like Abhishek and Neha. Users appreciate the app's ability to offer gift wrapping options seamlessly on their online stores and the quick response times from the support team. The customization options, responsiveness, and efficiency of the support team have been praised consistently. However, a few users mentioned limitations such as the app not being compatible with Basic Store Plans and the need for more customizable design options at the cart level.
Highlights
Review RSS Feed
All reviews
Dec. 17, 2025
A simple app that has additional options should you need them with different payment tiers for your needs - we're pretty simple and there are still several ways to customize and it works perfectly for our site. We did encounter a small issue, but customer service was very quick and efficient. Rajesh solved our problem to our satisfaction. Very pleased with this app and its service!
Dec. 17, 2025
Adding the app is super simple and easy to customize. At one point we discovered an issue and reached out to support and got a response immediately. Rajesh helped to adjust the issue quickly and efficiently. Quality service and a nice little app - all wrapped up together nicely! (Pun intended)
Dec. 15, 2025
I’d like to thank Abhishek, who was my support contact when I had an issue with the app. They took immediate action and helped me resolve the error efficiently. The app itself is easy to install and use if you follow the instructions, so I’d definitely recommend it. One area for improvement could be support availability—having someone available 24/7 for chat support would allow for faster responses. I understand Abhishek was likely on a fixed shift, which is why it took some time to reply. Nonetheless, the support I received was excellent. Thanks again, Abhishek!
Dec. 11, 2025
Great app. They also customize things for you when you need it. Very efficient. Thanks to Abhishek from support!
Dec. 5, 2025
unintalled after 5 mins because could not figure out how to use only the gift message and not the gift wrap. after i uninstalled, the gift wrap code was still on my site and the gift wrap product still on my product page. no customer service to help with this. only email with no reply. currently working with shopify to remove this prodcut from my page before someone orders it. created 5 hours of work for me just to get it off my site after installing for just 5 mins.
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