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Wrapin ‑ Gift Wrap & Options

Name: Wrapin ‑ Gift Wrap & Options
Brand: Prezen Apps
Rating: 4.8 (379 reviews)

Allow customers to select gift wrap & message for their...

Gifts Cart customization Gift wrap and messages Upsell and cross-sell Built for Shopify

Developer

Prezen Apps

View on App Store

Wrapin ‑ Gift Wrap & Options

Rating

4.8

Feedback

379

Reviews

Chart

#315

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The Wrapin app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Niyati, Abhishek, Priya, Rajesh, and others. Users appreciate the app's ease of use, smooth functionality, and customization options. The support team is highlighted for being responsive, helpful, and efficient in resolving any issues or customizing the app to fit the users' specific needs. However, there are a few negative reviews mentioning issues with customer service responsiveness and technical difficulties with the app, such as images breaking down and difficulty in using specific features.

Rating breakdown

5 93% (351) 4 2% (7) 3 0% (1) 2 0% (0) 1 2% (6)

Reviews with text

98% (359)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 5%

Less than a day 26%

Less than a month 37%

Less than a year 20%

More than a year 9%

All reviews

5 / 5 Share

Oct. 13, 2026

Great support. I bought the Starter plan for my shop and the app block didn't appear in my product pages and cart (no default compatibility with my theme), so I contacted the support team and they immediately sorted everything out for me by tweaking the code. The result is beautiful and works well.