All reviews

Rating Breakdown

  • 5
    97% (358 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (367)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2021

The app does the job perfectly and Mady is great at helping with the code installation. Thank you! -

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Fantastic support and the app is a great addition to my store. I love that I can have it on either products or cart, or exclude it from sale items.

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 11, 2021

Amazing customer service, these guys literally coded the button for me and moved it around just how I wanted exactly. Highly highly recommend them very good app, looks great and the customer service is 10/10.

Using app

About 1 hour

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Mady is incredibly helpful and responsive. Additional requests for customisation was never a problem. The simplicity of the initial installation was also really good.

Using app

20 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 6, 2021

Extremely supportive and quick response. Very happy and exactly I was looking for a reasonable price. Thank you!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Wonderful app! Easy to customize. Excellent customer service. really great support :) Very quick responce from support they help customizing the app according to our need

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Very good support. I had the few issues after I changed the theme of my shop but they were resolved quickly by the app support.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Wonderful app! Easy to customize. Excellent customer service. Used to use Gift Wrap and find this app much better!

Store

LOHN

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

really great support :) helped me.Even a good support for the free version . Thank you . GOLDBLACK Mag

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

La meilleure application pour les options cadeaux que j'ai pu tester avec en plus une assistance technique rapide et efficace !

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

It was super easy app to use. I used it Personalised Message with Greeting Card add on and it's perfect

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

We have just launched the app but so far have been impressed with the performance and the service. We had a a few minor issues getting it configured but were quickly and accurately helped out. Looking forward to seeing how this performs and what our customers have to say about the new option.

Using app

2 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 22, 2021

I use this app for a gift wrap option. It works very well. We have an ERP system in the background and the teams supported us within hours by setting up the right message for my fullfilment partner, so that he is able to see the gift option as well as the gift message. They are really professional and i totally recommend this app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

What a wonderful and useful App, highly recommended and what's best of all, is that it's fully customisable.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Mady really helped to make the integration and set up so seamless! great app as well to have I can't wait to see how it works!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great customer service, helped with my query efficiently and professionally, haven't started to use the app on my site as yet but I am confident it will meet our needs.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

I was struggling with some coding customisations of the app, and the developer was such a great help, and had a really fast response time too. It would be awesome in future to see some more in-app customisation options. Thanks so much :)

Store

RED

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2021

Great service! I was having trouble adding the code to my cart and Prezen Tech responded immediately and added the code for me and waiting until I was happy with how it was showing up in my cart.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

I've recently installed Wrapin and was very pleased with the customer service experience after I struggled to install the app on my store theme. Mady was really helpful and very quick to respond and action my requests. Wrapin looks great on my store and is functioning great! Can definitely recommend.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

I have only just installed the app and they kindly helped me to set it up. It took a matter of minutes before it was up and running. This is a great service to use if you do not know how to work at the back end and use code.

Using app

About 1 hour

Total reviews

1

Average rating

5.0