All reviews

Rating Breakdown

  • 5
    97% (358 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (367)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2021

Great support! We had some trouble to install the app. After a quick chat, they configure the app in no time for us.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2021

This App is very helpful if you want to give your customers the option of wrapping your goods as gifts easily. Great service at problem solving, got immediate help - THANKS

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

I was really impressed with the attention to detail, the quick turnaround and exceptional customer service I received with this company. They provided a custom alliteration and this app is working beautifully. Thanks Wrapin for your fantastic App. Kind regards. Velvet Shore

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

This app is just what I was looking for! Vert simple. Mady was extremely helpful in getting the app set up and add a tag to items that I wanted to use with gift options.

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2022

This is a great app that has helped produce revenue for our store. We have used it for sometime. When we changed our theme to a newer version the developers were very helpful with the transition. We highly recommend this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

very easy to use! very good and quick support. Got my wishes to some changes fixed in now time. THANK YOU- would definitely recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2021

Great support, fairly streamlined process to get set up! Looking forward to offering my customers gift wrap.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2021

Mady cares deeply about his craft, and it shows. His support was the best I've ever received and his expertise, unparalleled. We needed a custom solution using his app framework and he did this for us within 2 days. Responsive and professional - if you're not sure this app is for you - email him and he will tell you if it fits your use case.

Using app

2 days

Total reviews

19

Average rating

4.9

5 / 5 Share

March 6, 2021

Mady helped me customise the app to allow for a couple different gift wrap options as well as allowing me to choose certain product types it would not show up on. She was quick to respond and help. It is now exactly what I was looking for and looks great on the website. Would recommend!

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 5, 2021

Great app, does exactly what it says and the customer service is absolutely brilliant. Instant answers to questions via the chat make this app a pleasure to use. Thanks Mady.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

The support team is great. At first I didn't know how to use this app and had some problems, I contacted the support team and they helped me to solve them very fast. Highly recommend!

Store

EM Wear

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

This app works well and the support team was very helpful when I had a small issue installing the app.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

I've only just downloaded this app but so far great customer service with getting the installation right for my model. I didn't want all products to have gift wrap available and Mady quickly created a 'no gift wrap' tag, that I can easily add into any product descriptions that I don't want included. No complicated coding necessary - phew! Thanks Mady!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

good support received when had problems to connecting it to our new theme. quick and efficient. thanks

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 23, 2021

A really really bad experience, we hope we never use this app before. they tried their best to help us solve the problem. hope the developer can avoid the problem before it occur

Using app

22 days

Total reviews

9

Average rating

4.4

5 / 5 Share

Feb. 16, 2021

Great support when we needed it and very personable. Responded quickly and kindly and resolved the issue we were having.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

O app é exatamente o que eu procurava! Tive alguns problemas para implementar e a equipe foi super atenciosa e ágil para resolver. Em poucas horas o app já estava funcionando perfeitamente no site. O valor é muito justo, vale a pena!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

This app has been so easy to integrate into our website and has proved to be a very popular option with our customers. It's simple to set up & whenever we have any slight amendments to be made to the app, Mady has been very quick to sort this for us. All round great customer service!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

We needed a simple way to allow customers to indicate when they'd like their purchases gift wrapped. this app allows us to add this feature. I couldn't figure out how to add the app, so I utilized the chat feature to ask for help. It took a few tries, but within 24 hours I reached a very helpful person who quickly got the app working with our site. i look forward to using this! Thank you.

Using app

1 day

Total reviews

11

Average rating

4.5

5 / 5 Share

Feb. 12, 2021

super helpful customer service! love it ! can't wait for our customers to use it! Super helpful !!!!!

Using app

27 minutes

Total reviews

1

Average rating

5.0