All reviews

Rating Breakdown

  • 5
    98% (455 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2022

This app is great and does just what we need it to do. Mady in the team was super helpful in getting it set up for us as well.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 15, 2022

It's a very nice app. It does what it's supposed to do. The support team always responds to messages and always solves problems.

Store

DUCETT

Using app

About 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 13, 2022

Good app, stratightforward purpose for any shop that wants to add gift wrapping as an option. Mady in customer service was quick and helpful when I wasn't able to add the code to our theme. Recommend.

Using app

13 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 9, 2022

Perfect. Simple and good app. The customer service was helpful and quick. Made some changes and works perfectly. Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Semplice, efficace e con un servizio assistenza mai visto prima per la sua efficienza. Consigliatissimo

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Perfect. Simple and good app. The customer service made some changes (bigger preview image) very fast and to my fullest satisfaction. Thank you

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

My experience with this app was excellent. The customer service is excellent, available and prepared! I highly recommend this app.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We are always here to help you.

5 / 5 Share

Nov. 28, 2022

Really happy with my new app, the team is amazing and very helpful. Everything was set as my liking. Would definitely recommend

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 28, 2022

We decided to start using Wrapin App and it works beautifully, the customer service were very responsive and helped us install it. We recommend this app !

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

問題が起きて連絡すると、迅速にサポートして頂き助かりました。使用しているサービスもリーズナブルで設定等もしやすくとても重宝しています。他に新しいサービスが同社からリリースされた場合は利用してみたいと思います。

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

works great! had some problems installing it at my shop - but there support team was a big help and installed it for me!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

We are using the Wrapin app on our shopify store for gift wrap, it works easily and well for the customer. They are very helpful. Great customer service!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I love this App! Super easy to install and customize...Great customer service, super fast answer and friendly. I recommend 1000%

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Great customer service and good price value. I really enjoyed working with their team, and they helped to customize the app to my requests.

Store

SWAIR

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

great app and service, very patient and professional, hope we have a great collaboration in the future

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 2, 2022

The app says free options; but there are no free options, unfortunately. For an app that doesn't do much, I don't recommend.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We are sorry for the inconvenience. In the plans, we have clearly mentioned that app is free only for the Test stores & trial plan stores only. When we checked your store and it showing the store is "Inactive". We always helped merchants to extend trial period who really wants to try and asked for support. If you want to try app for longer period then please let us know.

5 / 5 Share

Nov. 2, 2022

l'application est parfaite, elle m'a permise d'augmenter mon panier moyen en proposant des coffrets cadeaux en option. Et le service client est TOP =)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

We only need the gift wrap option for only one product. Customer service was extremely quick to help us and set everything up!

Store

Topgolf

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Prezen helped with the problems with my store swiftly. Although I hope they provide more options to customize things in the settings such as making line breaks for all gift options, etc

Store

JLF Co.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

This app is really easy to install and understand to use! Adding the option to gift wrap it with a note becomes very easy. I contacted support to change the Gift Note size via CSS and in another 10' the app was ready to use like it was designed for my store!

Using app

12 months

Total reviews

1

Average rating

5.0