Rating

5.0

feedback

111

Reviews

chart

#271

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    32%
  • Less than a year
    55%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and excellent customer support provided by Adam. Customers appreciate the app's ability to customize gift messages and wrapping per product, its seamless integration with their online stores, and the quick responses from the support team. Adam's responsiveness and willingness to go above and beyond to help users with customizations and integrations have been highlighted in many reviews. Users also mention that the app does not slow down their websites and offers a great return on investment. However, there was one review that mentioned initial communication problems but praised Adam for stepping in and resolving the issues effectively.

Highlights

Positive feedback on functionality and ease of use
Excellent customer support from Adam
Customization per product for gift messages and wrapping
Quick responses from the support team
App does not slow down websites and offers good ROI

Rating Breakdown

  • 5
    99% (110 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 20, 2024

The apps functions as it should and interacts with our customers and admin without any issues. We did initally run into an integration issue when we started using the app last year just before the holidays Adam's support on this app was crucial. He understood the urgency to get the problem solved and responded and fix the problem infinity faster than it took the time for me to write the review. His service was so effective that I couldn't not come back and leave the review.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Finally! An App that does not put gift message/wrapping/notes data in the cart notes! This means you can actually have gift messages or order notes per PRODUCT, not per cart. We've been searching for this solution for ages so its been a massive win. The support is amazing and super responsive. They even helped us with advice on an issue not directly related to the app, which was above and beyond what we expected.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Great app, intuitive and simple to use. With great customer support

Store

YSEULT

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Great app. customer service is also great and fast. I really liked that the gift wrapping appears on the order with a code that specifies which item needs to be wrapped. That way theres no confusion on what item you need to wrap if there are multiple items. Real easy to install and customize.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2024

Great app for my floristry business, works amazingly and shows up perfectly for my customers! Adam was helpful to customise on how the app showed in the cart and communication is top notch!

Using app

10 months

Total reviews

2

Average rating

5.0

All reviews

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