Rating

5.0

feedback

112

Reviews

chart

#232

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    31%
  • Less than a year
    55%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the excellent customer service provided by Adam, the developer. Users highlight the quick response times, helpfulness, and willingness to go above and beyond to assist with any issues or customizations. The app itself is described as easy to install, intuitive, and customizable, with features that meet the specific needs of ecommerce merchants, such as the ability to have gift messages per product rather than per cart. Users also appreciate the seamless integration of the app with their online stores and the positive impact it has had on their businesses. However, there are a few mentions of initial communication problems that were quickly resolved by Adam's intervention.

Highlights

Excellent customer service and support from the developer
Ease of installation and customization of the app
Specific features that meet the needs of ecommerce merchants
Seamless integration with online stores
Initial communication issues quickly resolved

Rating Breakdown

  • 5
    99% (111 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2024

Great customer service!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

The apps functions as it should and interacts with our customers and admin without any issues. We did initally run into an integration issue when we started using the app last year just before the holidays Adam's support on this app was crucial. He understood the urgency to get the problem solved and responded and fix the problem infinity faster than it took the time for me to write the review. His service was so effective that I couldn't not come back and leave the review.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Finally! An App that does not put gift message/wrapping/notes data in the cart notes! This means you can actually have gift messages or order notes per PRODUCT, not per cart. We've been searching for this solution for ages so its been a massive win. The support is amazing and super responsive. They even helped us with advice on an issue not directly related to the app, which was above and beyond what we expected.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Great app, intuitive and simple to use. With great customer support

Store

YSEULT

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Great app. customer service is also great and fast. I really liked that the gift wrapping appears on the order with a code that specifies which item needs to be wrapped. That way theres no confusion on what item you need to wrap if there are multiple items. Real easy to install and customize.

Using app

29 days

Total reviews

4

Average rating

5.0

All reviews

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