All reviews

Rating Breakdown

  • 5
    96% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

An excellent app and excellent support, always solving problems and always available!

Using app

--

Total reviews

17

Average rating

3.1

5 / 5 Share

Oct. 24, 2024

I recently tried the Wrong Address Checker app, and it’s been a game-changer for my Shopify store. This app automatically checks for incorrect shipping addresses before orders go through, which has saved me tons of time and stress.

Using app

About 10 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

This App is exactly what we need ! Thanks for their quick answers !

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

An amazing app that's been invaluable since we downloaded it. Exceptional customer service and amazing offering that's the perfect fit for our store. As a gifting business we frequently saw address errors (street number missing) and incorrect delivery addresses where customers inadvertently send their order to themselves instead of the intended recipient, this app offers a solution to both and it works amazingly well - even with an express checkout. Ryan and his team offers speedy execution for new ideas, and a seamless design for customers that doesn't hinder the checkout experience. I strongly recommend you give this app a try.

Using app

7 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 20, 2024

The Address Guard team has been super responsive and helpful during the implementation process. They even helped build us a couple custom tools which was very helpful! So far so good and happy to have chosen them!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

Ryan was extremely knowledgeable and helpful!

Store

NAMAI

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

If I could give 6 stars I would. Their response to issues is always prompt, they have fixed any issues within a day and provide custom updates in a very reasonable time. The address verification is great and can verify orders from sources other than the Shopify checkout. Could not be happier with this application.

Using app

9 months

Total reviews

13

Average rating

4.7

5 / 5 Share

June 26, 2024

I love this app and the support they provide. There is a lot of useful functionality and the CEO is very accommodating with reasonable requests. Unfortunately, we use an ERP that has some limited functionality so we can't use this app to its fullest potential, but Address Guard did their best to work with them for an integration. Overall, great support and great app!

Store

Ridge

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

The app is fantastic, it has helped us reduce frustrating and costly issues with customers entering incorrect addresses. But the support from Address Guard has been amazing. They always answer questions quickly with clear answers and have gone above and beyond to make changes to the product to meet our needs. We looked at a couple of apps with similar functionality, but we are so happy we chose Address Guard.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

April 5, 2024

I am always pleased with the excellent service I continue to receive with Address Guard. Top quality good old fashioned service...quick to respond with honest communication and great feedback. Excellent Company and service that I have found hard to imagine ever running my online business without!

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 6, 2024

Assalam U Alikum! your app isn't working properly in Pakistan. just pop up the dialog bus nothing verify the address or more.

Store

My Store

Using app

33 minutes

Developer Reply

Hi, We do not support address validation for Pakistan. This is why the popup did not function for your store. The list of 240+ supported countries can be found here: https://wisdomkb.help/addressguard/getting-started/what-countries-are-covered Please kindly remove this review as it does not represent actual usage of the platform. Thank you, Ryan Haidinger Founder, Address Guard

5 / 5 Share

Jan. 12, 2024

Address Guard works like a charm and the support is TRULY fantastic. The founder is responsive and a fast implementor of upgrades. I would say that this is the best support I've ever experienced with a 3rd party app, hands down. Would HIGHLY recommend to anyone who wants to minimize Return to Sender and Lost Package issues.

Using app

About 1 year

Total reviews

12

Average rating

4.9

5 / 5 Share

Jan. 9, 2024

We recently found address guard after suffering from poor validation issues with ShipStation. Now all of our addresses are automatically checked and it's given us confidence to branch out to new countries. Support is super friendly as well.

Store

Denny's

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

This app is flawless. Tried a few of the address validation apps but none quite did the job. This app is by far the best, great UX and design, simple to use and has more features and details than any of the others. Really solved a big issue for us, the app is a no brainer - Every store should have it, there is no reason to not. Support was excellent within 2 mins, and very nice to speak to. app is 5 stars and the best on the shopify app store. I have tested them all.

Using app

9 months

Total reviews

29

Average rating

4.7

5 / 5 Share

Dec. 12, 2023

The integration process and support from Address Guard has been nothing but Outstanding!! The solution has performed exactly as expected and had offered a significant improvement to our deliverability.

Using app

7 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 7, 2023

Very helpful - didn't know the full functionality of the app until now! Thanks for providing excellent customer service.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We offer two ways to contact our company: 1. Within the app we have a Live Chat icon, our team in Orlando, FL can help you at anytime. 2. Email directly at: [email protected] We also offer zoom calls with our support team. I’m Happy to help you with any questions. Thank you, Ryan Haidinger CEO, Address Guard

5 / 5 Share

Aug. 9, 2023

Super happy I found this app! Our undeliverable addresses and associated labor have dropped by 40% since starting to use AddressGuard! We had some custom requirements for our business which AG took care of quickly and professionally! Highly recommended!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 star review! The team is incredibly happy that we’ve been able to significantly eliminate failed order deliveries while also introducing new features to help you grow. - Ryan CEO, Address Guard

5 / 5 Share

May 13, 2023

The speed of address verification has been very positive for our company, as it’s enabled us to automate this function without relying on our CS teams to handle it manually. The recent addition of the upgraded address rules give us more confidence in using this platform long-term.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2023

Address Guard is our goto solution for all our address verification needs. Before using AG, it was a huge problem for us trying to validate and format addresses. AG provides an all-in-one solution for validating addresses across the US and internationally. On top of it, their support is awesome. We had few questions prior to sign up and their online chat folks are super responsive to clear up any items we had in no time.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

The address verification service helped save me tons of time as it pertained to wrong addresses and incomplete shipments. Since I ship via UPS, the PO Box rule helped save me considerable cost that now I can invest elsewhere. The pricing is ridiculously cheap, so even with just 1 wrong address fixed, you are net positive for ROI.

Using app

20 days

Total reviews

1

Average rating

5.0