All reviews

Rating Breakdown

  • 5
    100% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (28)
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5 / 5 Share

April 5, 2024

I am always pleased with the excellent service I continue to receive with Address Guard. Top quality good old fashioned service...quick to respond with honest communication and great feedback. Excellent Company and service that I have found hard to imagine ever running my online business without!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Address Guard works like a charm and the support is TRULY fantastic. The founder is responsive and a fast implementor of upgrades. I would say that this is the best support I've ever experienced with a 3rd party app, hands down. Would HIGHLY recommend to anyone who wants to minimize Return to Sender and Lost Package issues.

Using app

About 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

Jan. 9, 2024

We recently found address guard after suffering from poor validation issues with ShipStation. Now all of our addresses are automatically checked and it's given us confidence to branch out to new countries. Support is super friendly as well.

Store

Denny's

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

This app is flawless. Tried a few of the address validation apps but none quite did the job. This app is by far the best, great UX and design, simple to use and has more features and details than any of the others. Really solved a big issue for us, the app is a no brainer - Every store should have it, there is no reason to not. Support was excellent within 2 mins, and very nice to speak to. app is 5 stars and the best on the shopify app store. I have tested them all.

Using app

About 13 hours

Total reviews

31

Average rating

4.7

5 / 5 Share

Dec. 12, 2023

The integration process and support from Address Guard has been nothing but Outstanding!! The solution has performed exactly as expected and had offered a significant improvement to our deliverability.

Using app

4 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 7, 2023

Very helpful - didn't know the full functionality of the app until now! Thanks for providing excellent customer service.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We offer two ways to contact our company: 1. Within the app we have a Live Chat icon, our team in Orlando, FL can help you at anytime. 2. Email directly at: [email protected] We also offer zoom calls with our support team. I’m Happy to help you with any questions. Thank you, Ryan Haidinger CEO, Address Guard

5 / 5 Share

Aug. 9, 2023

Super happy I found this app! Our undeliverable addresses and associated labor have dropped by 40% since starting to use AddressGuard! We had some custom requirements for our business which AG took care of quickly and professionally! Highly recommended!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 star review! The team is incredibly happy that we’ve been able to significantly eliminate failed order deliveries while also introducing new features to help you grow. - Ryan CEO, Address Guard

5 / 5 Share

Dec. 27, 2022

It's a pretty good app. It's well designed and works as intended. The customer support is relatively responsive and adaptive to customer needs. We are just waiting on them to include a confirm address button in the email and fix a small tagging issue. Overall 10 out of 10.

Using app

About 1 month

Total reviews

27

Average rating

4.9

Developer Reply

Thank you for your review. Yes I can confirm that both items were pushed live in early January 2023 :)