Perlage Systems review for Xenforum

Nov. 27, 2024

I have wanted to have user forums on our site for 10 years, but we were on an old legacy website and it just wasn't feasible. Then we upgraded to Shopify, and with the app store, anything is possible. I finally chose Xenforum as my solution after looking at a number of competing products. Installation was a breeze. But I wanted to run the forums in the "embed" mode, so they would show up with the same branding and layout as any other page on our site. This caused a number of minor layout and functionality issues, which I wasn't sure were solvable. So I created a forum especially for reporting forum issues, and had all of my employees pound on the forums and report bugs. We came up with 6-8 bugs with no idea how to fix them. Some of the issues I was sure had nothing to do with the Xenforum, but were probably Shopify theme issues. I took a short break from work, and when I came home, the developer Chis Ad had fixed ALL of the issues! That is some outstanding customer service. I could not be more happy with the product and the customer service, and I finally have great user forums after 10 years. I would highly recommend this product to anyone wanting to add community engagement to their site. Thank you, Xenforum!