Xero
The reviews for the Shopify App are overwhelmingly positive, with users praising the helpful and knowledgeable support team, particularly mentioning individuals like Ria, Jacque, Dani, and Yasi. Users appreciated the efficiency, patience, and thoroughness of the support staff in assisting with integrations and configurations. The app was described as easy to set up and use, making the process of syncing Shopify with Xero smooth and stress-free. However, there were a few negative reviews highlighting issues with customer service response times, changes in the app affecting existing setups, and concerns about the functionality for specific accounting practices.
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Great support from Julius and Hani over many zoom calls. We had set the account mapping incorrectly and once Julius fixed that and offered training on how to reconcile correctly so going forward reconciling is easy. Thanks for all the help it's very appreciated :)
At first this was clunky and I hated it. But I scheduled a call with their support team to screenshare. Ria lead me quickly and simply through every step to solve all of my issues!
Great integration from Shopify to Xero, and excellent customer service from Ruby at Amaka who helped me get it set up just right. Thanks Ruby!
Ria was brilliant to help us threw the issues we where having with our xero-shopify ..
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