Xero
The reviews for the Shopify and Xero integration through Amaka are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers praised individuals like Yasi, Ria, Julius, Hani, Ruby, and others for their patience, knowledge, and thorough assistance in setting up and troubleshooting the integration. The support team was commended for making the process smooth, stress-free, and easy to understand, even for those new to such integrations. The app itself was described as effective, easy to set up, and helpful in reconciling transactions between Shopify and Xero. However, there were a few negative reviews mentioning issues with the new app causing disruptions in accounting processes and dissatisfaction with the support response time.
Thanks Dani for the helpful session on Zoom, Much appreciated
Excellent support from Jacque - the integration is working well.
Amazing support from Ria today! Thank you very much. My integration didnt go quite as planned when I set it up myself. Ria was so patient, asking me all the right questions to understand what I needed from the integration. Then we walked through everything to step by step to make sure the settings were correct for what we needed it to do. Super patient and very friendly! Thank you for the help today : )
I have to say the level of support service provided by Amaka is amazing. I've just done a Zoom with Ria who sorted out all my issues, explained my options and got straight to a solution. Fantastic!
Am technologically illiterate, not even familiar with Zoom meeting. However, Dani is very patience and guide me through in a slowly and clearly. Shopify App Store may be easy to others but without the support and guidance, its still not easy for me to amend or change the setting in order to ensure correct sync to Xero. A change of setting on the Shopify App or Xero is not just a simple black and white email guidance especially to someone like me - technologically/computer illiterate. Thus, we really hope that Xero-Amaka can do much on this though you have done a great job to assign someone like Dani to me.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.