Xero
The reviews for the Shopify App are overwhelmingly positive, with users praising the seamless integration with Xero and the excellent customer support provided by Jam and Danica. Users appreciate the ease of connecting the app and the time-saving benefits it offers for reconciling Shopify orders with Xero transactions. The prompt and professional customer service received from the support team is highlighted as a major plus point. However, there are some mentions of initial confusion regarding whether the integration is free or paid, but this was quickly clarified by the support team.
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Jam from Amaka has been amazing. She's helped me set up 2 of my clients with Shopify/Xero integration and it's working great. She's very patient too!
Jam our Shopify support person was fantastic!
@Danica Mae Mañalac This meeting was extremely constructive and all topics were covered timeously, The meeting started promptly and Danica was polite throughout. Thank You Driveshaft Spares
This app was super easy to connect (10min total, with thinking time included!) - and we're waiting to see whether it has the complete functionality we need, which must include coding to Xero by payment channel. I raised with Amaka that it was not clear whether this was a free or paid integration (between Shopify and Xero) as there was some mixed messaging before and after the integration. They got back to me straight away and confirmed it was free, and Jam was great in offering to meet with me to get the integration right, which is also a standard automated offer, when you do add this app to your store. I really appreciated the prompt and professional customer service. I am excited to see whether this app can fulfil our needs but it's a big tick so far.
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