Xero

The reviews for the Shopify App show a mix of positive and negative feedback. Positive aspects include helpful and patient support from team members like Yasi, Ria, and Jam, who assisted users in setting up the integration with Xero and resolving any issues. Users appreciated the ease of setup, smooth syncing process, and the ability to reconcile transactions efficiently. On the other hand, negative feedback highlighted issues with customer service response times, syncing errors, and changes in functionality that affected accounting processes negatively. Some users found the app not suitable for basic cash accounting principles and expressed frustration with the new integration's impact on their chart of accounts.