Xero

Dani was speedy and helpful, looking forward to fully using Xero thanks to the Amaka integration with Shopify!

I struggled with the Initial instructions to connect the integration - Support got back to me quite quickly with a fresh set of instructions which worked. We had a sync error occur once, but after investigation with support they identified it being a false sync error. They give you an option to sync daily batches or individual transactions, which is amazing! Support team's response time is good and they're very professional.

This app was super easy to connect (10min total, with thinking time included!) - and we're waiting to see whether it has the complete functionality we need, which must include coding to Xero by payment channel. I raised with Amaka that it was not clear whether this was a free or paid integration (between Shopify and Xero) as there was some mixed messaging before and after the integration. They got back to me straight away and confirmed it was free, and Jam was great in offering to meet with me to get the integration right, which is also a standard automated offer, when you do add this app to your store. I really appreciated the prompt and professional customer service. I am excited to see whether this app can fulfil our needs but it's a big tick so far.