Carat Heritage review for Xero

The Amaka team supporting this Xero integration is completely useless. some of our orders were not syncing and i contacted them. They wasted a week asking me which email is connected to the account before they were even willing to look into it although i already sent an email from the same domain. then they ask a bunch of questions over 2 weeks to try to understand why it wasnt syncing. 20 screenshots later, they ask me to book an online call with them 3 weeks out. Ridiculous. I wish someone will book a decent paid app for this sync so I dont have to deal with Amaka's clear incompetency. Such an utter waste of time.