Xero

Thanks Dani for the helpful session on Zoom, Much appreciated

Excellent support from Jacque - the integration is working well.

Amazing support from Ria today! Thank you very much. My integration didnt go quite as planned when I set it up myself. Ria was so patient, asking me all the right questions to understand what I needed from the integration. Then we walked through everything to step by step to make sure the settings were correct for what we needed it to do. Super patient and very friendly! Thank you for the help today : )

I have to say the level of support service provided by Amaka is amazing. I've just done a Zoom with Ria who sorted out all my issues, explained my options and got straight to a solution. Fantastic!

Am technologically illiterate, not even familiar with Zoom meeting. However, Dani is very patience and guide me through in a slowly and clearly. Shopify App Store may be easy to others but without the support and guidance, its still not easy for me to amend or change the setting in order to ensure correct sync to Xero. A change of setting on the Shopify App or Xero is not just a simple black and white email guidance especially to someone like me - technologically/computer illiterate. Thus, we really hope that Xero-Amaka can do much on this though you have done a great job to assign someone like Dani to me.

We've had a really positive experience with the Shopify and Xero integration through Amaka. We initially had a few questions and issues around transaction syncing and reconciliation, but the support we received from Yasi Gaudia was absolutely exceptional. Yasi was incredibly patient, knowledgeable and thorough throughout the entire process. She took the time to investigate our queries properly, explain how everything worked and follow up to make sure we were happy with the outcome. Nothing ever seemed too much trouble. The integration is now working brilliantly and has made reconciling our Shopify transactions considerably easier than we originally anticipated. A great product backed by genuinely excellent customer service. A special thank you to Yasi, who really went above and beyond to help us. Highly recommended!

I had some issues integrating shopify to Xero and had made a few errors in the process. My customer support assistant Ria Cases was absolutely a life saver. She talked me through everything that we needed to do and also explained along the way the reason why it was good to do it this way. She also showed me examples to help me understand it better. Going forward I do believe the process is going to be super easy and straight forward. Most importantly she rectified the places I had made mistakes to help run the process better.

Ria from Amaka was a great help in setting up our xero integration! 10/10!!

Ria Gave great support, really recommend

Ria from Amaka was incredibly helpful with the setup of the integration between Xero and Shopify. Would highly recommend.

Quick and easy to setup and the sync is all working correctly inside Xero. The onboarding call was also great as they confirmed everything was setup and working correctly.

Great support from Julius and Hani over many zoom calls. We had set the account mapping incorrectly and once Julius fixed that and offered training on how to reconcile correctly so going forward reconciling is easy. Thanks for all the help it's very appreciated :)

At first this was clunky and I hated it. But I scheduled a call with their support team to screenshare. Ria lead me quickly and simply through every step to solve all of my issues! Ria has been great!

Great integration from Shopify to Xero, and excellent customer service from Ruby at Amaka who helped me get it set up just right. Thanks Ruby!

Ria was brilliant to help us threw the issues we where having with our xero-shopify ..

Ria from Amaka was extremely helpful in re-establishing the sync between Xero and Shopify. As I’m still fairly new to these integrations, she patiently spent the time guiding me through the process with clear and helpful instructions.

Ria have been fabulous is solving the issues. She is very knowledgeable and has the spirit wanting to helping to resolve the problem. Her communication is second to none! Well done Ria, your customer service is excellent.

Ria was effective and solved my issues quickly regarding getting my apps connected, will be testing further going forward

Was connected to Ria for my issues to connect Shopify + Xero & reconciliate transactions. She was very helpful and knowledgeable on Amaka & Xero. Problem solved. Great assistance.