Ultimate Golf & Leisure Shop review for Xero Bridge by Parex
April 15, 2026
Not answering our support emails its been 4 months. Please send us an email to get our sync issues resolved.
Hi Chris, Thank you for sharing your feedback with us. We have responded to all the emails we received from your team. However, it appears that our responses are not reaching to them, possibly due to email blocking. We are receiving the message "Your message to chXXX@sr**********ncepts.com has been blocked. The response from the remote server was : 550 permanent failure for one or more recipients (chXXX@sr**********ncepts.com:blocked)" while sending an email. To ensure coverage, we also sent a separate response to other team members CC'ed in the email thread, as well as to the Shopify store email address, but we did not receive any reply from them. Our other clients are receiving the emails from our side. As per your requirement, we have already disabled the Shopify payout flow and the Shopify fees sync for your store, so payouts and fees are no longer being synced. Our team remains fully committed to resolving any issues you may be experiencing. Please feel free to share any specific concerns regarding the sync process, and we will be happy to assist you promptly. Thanks, Parex Team