Xero Bridge by Parex
Automated eCommerce Accounting with Easy Sync & Reconciliation
Rating
4.9
feedback
293
chart
#547
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
33%
-
Less than a year
44%
-
More than a year
20%
Reviews Summary
The reviews for the Xero Bridge app by Parex are overwhelmingly positive, highlighting the seamless integration with Shopify and Xero, as well as the exceptional customer support provided by the team, particularly mentioning Mahek. Users appreciate the efficiency of the app in syncing transactions, creating invoices, and handling inventory management. The support team is praised for being responsive, knowledgeable, and proactive in addressing any issues or customization needs. However, there are a few negative reviews mentioning challenges with support response time and settings updates.
Highlights
Review RSS Feed
All reviews
May 6, 2026
Super easy and quick on responses!!! I had tried 3 other apps before this and this has been by far the easiest to set up, works as I want it too and response within an hour of submitting a support request! Worth every star!!
April 27, 2026
In the world of ai driven help desks, these guys stand out by offering a real person service. They listen and try to understand the problem and give clear instructions on what to do. Great job.
April 22, 2026
Works very well with Shopify and TikTok. I had a small issue with it when uploading information from TikTok but was sorted out very quickly thank you Chirag
Using app
About 4 years
Total reviews
6
Average rating
4.3
April 15, 2026
Not answering our support emails its been 4 months. Please send us an email to get our sync issues resolved.
Hi Chris, Thank you for sharing your feedback with us. We have responded to all the emails we received from your team. However, it appears that our responses are not reaching to them, possibly due to email blocking. We are receiving the message "Your message to chXXX@sr**********ncepts.com has been blocked. The response from the remote server was : 550 permanent failure for one or more recipients (chXXX@sr**********ncepts.com:blocked)" while sending an email. To ensure coverage, we also sent a separate response to other team members CC'ed in the email thread, as well as to the Shopify store email address, but we did not receive any reply from them. Our other clients are receiving the emails from our side. As per your requirement, we have already disabled the Shopify payout flow and the Shopify fees sync for your store, so payouts and fees are no longer being synced. Our team remains fully committed to resolving any issues you may be experiencing. Please feel free to share any specific concerns regarding the sync process, and we will be happy to assist you promptly. Thanks, Parex Team
April 14, 2026
We’ve had a fantastic experience with Parex and their Xero Bridge app. The functionality works brilliantly and has made our Shopify–Xero integration seamless. What really stands out, though, is the support team. Mahek and the team have been incredibly responsive, proactive, and willing to tailor features to suit our exact requirements, including customising how customer data syncs into Xero. Every request we’ve raised has been handled quickly and professionally, with clear communication throughout. It’s rare to find this level of support alongside such a reliable product. Highly recommend Parex to anyone looking for a robust and flexible Shopify-Xero integration.
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