Xero Bridge by Parex for Shopify

Xero Bridge by Parex

Shopify to Xero integration

Rating

4.9

feedback

279

Reviews

chart

#563

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    37%
  • More than a year
    33%

Reviews Summary

The reviews for the Xero Bridge by Parex app are overwhelmingly positive, with users praising its seamless integration between Shopify and Xero, efficient syncing capabilities, and exceptional customer support. Many users highlighted the time-saving benefits of the app, especially in automating journal entries and simplifying reconciliation processes. The support team was consistently commended for their quick responses, clear instructions, and willingness to go above and beyond to address any issues or customization needs. However, there were a few users who experienced frustrations with bugs, differences in functionality between Shopify and eBay syncing, and occasional issues with currency conversion. Overall, the app seems to be highly recommended for its reliability, ease of use, and top-notch customer service.

Highlights

Seamless integration between Shopify and Xero
Efficient syncing capabilities
Exceptional customer support
Time-saving benefits
Occasional frustrations with bugs and currency conversion

Rating Breakdown

  • 5
    97% (271 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 8, 2025

I would probably give it 0 stars if I could. We seemed to get off to a good start but the amount of double ups in invoices and journal entries was insane. The lack of ability to update settings without contacting support was also terrible.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 29, 2025

Fantastic app with exceptional support, highly recommended for seamless and up-to-date reconciliation!

Using app

7 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 21, 2025

We were forced to change our syncing apps from Shopify to Xero and have had a lot of trouble. Then I discovered Xero Bridge by Parex! The back up service has been efficient and effective and the app has performed without error. In the end if I had have discovered them first it would have saved us hours of work. Thank you for being responsive and easily providing us with what is needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 12, 2025

I find the app frustrating and buggy. I also have to have two versions, one for shopify sync to xero and another for ebay to xero. Both work differently, both say they do both, but don't. Support is pretty average and I couldn't get actual help when I asked. Anyway, not impressed with spending a monthly fee for something that only just works.

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Dear Customer, We sincerely apologise for the experience that you faced. This is not the ideal experience our customers would receive. We would certainly get things corrected for you in the next few days itself. Our team will work with you for both the Shopify as well as eBay connections. Please allow us to revisit your support query and a senior member of our team will get back to you. Again apologies for the inconvenience caused. Thanks, Parex Team

5 / 5 Share

Jan. 7, 2025

If you're looking for a reliable and efficient way to sync Shopify with Xero, Parex Bridge is the answer. Highly Recommend. I have used this App for a few years and it's still great. Customer services is highly responsive with clear and actionable answers. Recently, I discovered (thanks to ChatGPT) that Parex Bridge can automate journal entries for COGS on every purchase. This means every sale automatically generates a matching journal entry that moves the item's cost from assets to COGS. It's such a huge time-saver and keeps my books perfectly in sync. This is def one of my Fav Apps. My one and only suggestion for improvement is to make Chat available for quicker answers for the customer.

Using app

Over 1 year

Total reviews

6

Average rating

3.2

All reviews

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