Xero Bridge by Parex
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Great app with professional customer service and a quick turnaround time
Excellent customer support, fast & responsive. App does exactly what you would want it to do once setup correctly. Recommended!
Super easy and quick on responses!!! I had tried 3 other apps before this and this has been by far the easiest to set up, works as I want it too and response within an hour of submitting a support request! Worth every star!!
In the world of ai driven help desks, these guys stand out by offering a real person service. They listen and try to understand the problem and give clear instructions on what to do. Great job.
Works very well with Shopify and TikTok. I had a small issue with it when uploading information from TikTok but was sorted out very quickly thank you Chirag
Not answering our support emails its been 4 months. Please send us an email to get our sync issues resolved.
Hi Chris, Thank you for sharing your feedback with us. We have responded to all the emails we received from your team. However, it appears that our responses are not reaching to them, possibly due to email blocking. We are receiving the message "Your message to chXXX@sr**********ncepts.com has been blocked. The response from the remote server was : 550 permanent failure for one or more recipients (chXXX@sr**********ncepts.com:blocked)" while sending an email. To ensure coverage, we also sent a separate response to other team members CC'ed in the email thread, as well as to the Shopify store email address, but we did not receive any reply from them. Our other clients are receiving the emails from our side. As per your requirement, we have already disabled the Shopify payout flow and the Shopify fees sync for your store, so payouts and fees are no longer being synced. Our team remains fully committed to resolving any issues you may be experiencing. Please feel free to share any specific concerns regarding the sync process, and we will be happy to assist you promptly. Thanks, Parex Team
We’ve had a fantastic experience with Parex and their Xero Bridge app. The functionality works brilliantly and has made our Shopify–Xero integration seamless. What really stands out, though, is the support team. Mahek and the team have been incredibly responsive, proactive, and willing to tailor features to suit our exact requirements, including customising how customer data syncs into Xero. Every request we’ve raised has been handled quickly and professionally, with clear communication throughout. It’s rare to find this level of support alongside such a reliable product. Highly recommend Parex to anyone looking for a robust and flexible Shopify-Xero integration.
Great app. Works well with xero and very supportive team. Thanks
Great App for syncing deferred payment invoices from Shopify to Xero. The support is A++ and are very patient with solving exactly what you need customized to suit your store.
This app is amazing and makes accounting seamless. We have 7 Shopify stores, and all our stores have the Bridge by Parex plugin. The support and help are also super fast and very helpful. Happy to recommend this plugin to anyone! Thanks Guys!
Been using the app for a few months now and not had any issues. It's made our office work much easier and has taken a lot of the load - not to mention that the team are really helpful with any questions or changes
The support team at Xero Bridge are excellent! Mahek dealt with my issue very quickly and it was resolved.
Great app. Works well with xero and very supportive team. They have customised add ons as per my requirement. Thanks team !
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