All reviews

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2024

Fab team, always helpful and happy to assist! Highly recommend, the features save us hours of work!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

Found an issue where the order amount was not synced to Xero correctly after removing some items from the order. Rushabh reached out to me and worked out a solution with their tech team to solve the issue. Good job!

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your patience. We sincerely apologise for the issue that you are facing. I am the partnerships manager and will take up this issue. We have already contacted Shopify for this to see the reason for the failure to receive the updates. Please give us 2-3 days to that we can check this. We will reply to you in the email as well.

5 / 5 Share

March 20, 2024

The support staff is even better than the app. They guide you all the way and resolve any issues you are facing. I had some trouble connecting both our stores to Xero, but Chirag, from customer support, made it all smooth. Highly recommended.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

Has made life so easy and the support is incredible. So prompt and helpful. Easy set up. Couldn't be happier : )

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Always great support, and this time from Abhi! Easy to use and quick to set up.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Excellent support. Very quick response and the app is very easy to use. We use it to transfer Shopify orders to Xero for our B2B invoicing. Would highly recommend.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Highly Recommend! Works really well and could not ask for more. Customer support is first class and very responsive. If you need to connect Shopify to Xero, this is the app you need

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The app does exactly what it says and in reality, more. With the number of individual transaction we have, saved me at least an hour a day if not more. The support during set up from Abhi has been fantastic, very quick to respond and clear instructions when we needed to make changes, they have even, in a matter of days, developed the app to cover an area it did not and I just said it would be helpful. Did not expect them to make it happen and certainly not in 2 days. Highly Recommended

Using app

9 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 27, 2024

I am new to Xero software so wanted to have an integration of my orders from Shopify which this app was able to provide. I am most impressed with the speed of customer service and the patience to manually re-sync orders and fees when needed. Thank you to the team (Mahek). It would be great if you could provide a simpler integrated solution for Afterpay.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

great reliable app, support is fantastic they are receptive to additional tweaks to the app.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Mahek has gone over and above to help me with an issue.. I will never use any other app, we currently use Parex Bridge for 5 of our shopify stores and will never look back. Thanks guys you are absolutely amazing!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

We have used the app for a few months now, to import retail orders from Shopify into Xero and it works really well. We recently added a wholesale app to our Shopify store which required us to tag these orders and treat them differently in Xero (for example we wanted an tax invoice emailed to the customer). The support received from Abhi and the team was superb, they were able to create some customisations on their back end to facilitate everything we needed. Abhi always responded quickly and professionally too. I would definitely recommend the app, and the Parex team.

Store

Roamer

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Love this app and the support they give. I didn't think to ask for help when I messed something up on the Xero side of things, but when I eventually asked they had it all sorted out very quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

The app interface is not the most beautiful, but it works well and does what we need it to. But most importantly, the support from the team is perfect - quick, knowledgeable, and so far they have solved all 3 queries on the first response.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

This is a good connector. Expect hiccups along the way as it is normal. You can be assured this support time is covering your back when you get into one. Turn-around for issues are at most 1 working day. Highly recommend.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Brilliant, helpful and very efficient, highly recommend this app, thank you Mahek.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Excellent service, app works amazingly. Very happy. Thank you team

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Great app that makes reconciling shopify orders to Xero so easy. The staff are always so helpful and attentive when you have any questions about the product or the settings. Very happy with the service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Excellent product & service, always!

Using app

About 1 year

Total reviews

3

Average rating

5.0