All reviews

Rating Breakdown

  • 5
    98% (260 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2024

Excellent customer service. We've been using the app for a few weeks now and haven't had any issues with it so far. It provides all the functionality that we need and we haven't had any service interruption issues with it at all. I'm very pleased we chose this app.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Amazing support! They quickly reply and answer in detail. Really appreciate their help with our (custom) solutions and would definitely recommend.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Fantastic customer service - quick and efficient. App itself works really well.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

This app does everything you could possibly need and the support team consistently goes above and beyond to assist. We highly recommend this app!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Great app that does everything we need and the dev/support team have gone above and beyond to help us. Highly recommended this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Really, really good. I needed multiple websites to link to one xero account and this wasn't quite so simple to do myself (although I did most of it), but a quick message to support and the tweaks were made instantly. Awesome support!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

The Xero Bridge app makes our book keeping a lot more streamlined, with less fuss. The support team respond quickly to any queries and amend any settings you need changing in a timely manner. Highly recommend this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

The support team have been going above and beyond to amend settings to meet our needs on the new B2B site. With customers paying on credit terms and bank transfer to varying accounts it is a tricky set up and they have helped every step of the way. Thank you everyone!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

easy to setup and amazing customer service. Highly recommended

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2024

Great app and very supportive customer service. Would highly reccommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

We have been using Parex for our shopify store for over 12 months and make our Xero book keeping a lot easier. App always runs smoothly. Support team and dev teams are easy to deal with and responsive with features requested. Highly recommend this app!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

Fab team, always helpful and happy to assist! Highly recommend, the features save us hours of work!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

Found an issue where the order amount was not synced to Xero correctly after removing some items from the order. Rushabh reached out to me and worked out a solution with their tech team to solve the issue. Good job!

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your patience. We sincerely apologise for the issue that you are facing. I am the partnerships manager and will take up this issue. We have already contacted Shopify for this to see the reason for the failure to receive the updates. Please give us 2-3 days to that we can check this. We will reply to you in the email as well.

5 / 5 Share

March 20, 2024

The support staff is even better than the app. They guide you all the way and resolve any issues you are facing. I had some trouble connecting both our stores to Xero, but Chirag, from customer support, made it all smooth. Highly recommended.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

Has made life so easy and the support is incredible. So prompt and helpful. Easy set up. Couldn't be happier : )

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Always great support, and this time from Abhi! Easy to use and quick to set up.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Excellent support. Very quick response and the app is very easy to use. We use it to transfer Shopify orders to Xero for our B2B invoicing. Would highly recommend.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Highly Recommend! Works really well and could not ask for more. Customer support is first class and very responsive. If you need to connect Shopify to Xero, this is the app you need

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The app does exactly what it says and in reality, more. With the number of individual transaction we have, saved me at least an hour a day if not more. The support during set up from Abhi has been fantastic, very quick to respond and clear instructions when we needed to make changes, they have even, in a matter of days, developed the app to cover an area it did not and I just said it would be helpful. Did not expect them to make it happen and certainly not in 2 days. Highly Recommended

Using app

9 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 27, 2024

I am new to Xero software so wanted to have an integration of my orders from Shopify which this app was able to provide. I am most impressed with the speed of customer service and the patience to manually re-sync orders and fees when needed. Thank you to the team (Mahek). It would be great if you could provide a simpler integrated solution for Afterpay.

Using app

8 months

Total reviews

2

Average rating

5.0