All reviews

Rating Breakdown

  • 5
    97% (277 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (279)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2025

This app does everything we need it to and has tidied up our invoices so well. The support was very fast and helpful. I would recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

Easy to use app with excellent customer service. Very reliable, our orders are quickly transferred to Xero - most of the time we forget Parex app is there as it works so efficiently in the background, but when we need help, the team are very responsive and helpful!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2025

The Bridge by Parex app is very very good. It syncs the transactions from Shopify to Xero seamlessly and handles everything really well. You actually end up getting a match for your bank feed lines for reconciliation in Xero. Great support too!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

This is by far the most important app we use for our store. Without it we simply wouldn't be able to have integrated Xero correctly. We have been using Xero for 7 years, and required that individual Shopify orders be synced and invoices be created for the existing customer in Xero. We tried many other apps (LinkMyBooks, A2X etc.), but none offered this feature/worked as well as this app. I've been in contact with the support team many times in the past 6 months, and they always reply promptly. Worth every penny.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 14, 2025

We’ve been using Xero Bridge by Parex for several years now, and it has been an essential tool in managing our Shopify accounting, especially with multi-currency orders. When we first transitioned from a competing app, Parex was the only provider offering accurate multi-currency syncing, and it’s made a huge difference in how we track and understand our currency conversion losses. The app has allowed us to get a much clearer, more accurate view of our financials, and it’s saved us hundreds of hours of manual reconciliation over time. What really stands out, though, is the level of customer support we’ve received. The team at Parex has been incredibly helpful and responsive, often making complex issues feel like they were solved by pure magic. Their assistance consistently exceeded our expectations, even when dealing with complex tasks that would normally be highly time-consuming. We’re truly grateful for both the reliability of the app and the excellent service we’ve experienced. Highly recommended for any store looking to streamline their Shopify-to-Xero integration, especially if you’re dealing with multiple currencies.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

April 10, 2025

This has been an absolute game changer. I'm annoyed at myself for not implementing it as soon as I started my business. If you need to track inventory and run Xero & Shopify, you NEED this app. Such a competitive price and incredible service.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2025

Excellent support! Mahek was incredibly helpful, responsive, and knowledgeable. Truly appreciate the smooth assistance!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I’m just starting with Xero and have found the Parex Bridge app to be extremely helpful and intuitive. The Parex team responds quickly to inquiries with detailed, well-explained answers. Mahek has provided exceptional personal support over several weeks, going above and beyond to correct past errors made by a previous bookkeeper. More importantly, they have made ongoing bookkeeping and reconciliation smooth and efficient. Their customer service is top-notch—always responsive and willing to assist with any questions. I highly recommend Parex Bridge to anyone looking for a seamless Shopify-Xero integration!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

This app, the team - cannot recommend more! Reconciling is easy and seamless. Any time I have a query the team are so quick to respond and assist. Could not live without it! Worth every penny.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Have been using the app as a bookkeeper to access reports, customer service is 5 stars (polite, patient, and prompt response).

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 8, 2025

I would probably give it 0 stars if I could. We seemed to get off to a good start but the amount of double ups in invoices and journal entries was insane. The lack of ability to update settings without contacting support was also terrible.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 29, 2025

Fantastic app with exceptional support, highly recommended for seamless and up-to-date reconciliation!

Using app

7 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 21, 2025

We were forced to change our syncing apps from Shopify to Xero and have had a lot of trouble. Then I discovered Xero Bridge by Parex! The back up service has been efficient and effective and the app has performed without error. In the end if I had have discovered them first it would have saved us hours of work. Thank you for being responsive and easily providing us with what is needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 23, 2026

I find the app frustrating and buggy. I also have to have two versions, one for shopify sync to xero and another for ebay to xero. Both work differently, both say they do both, but don't. Support is pretty average and I couldn't get actual help when I asked. Anyway, not impressed with spending a monthly fee for something that only just works. A year later, the app is busted again. $30 a month for something to send a tiny bit of data between two apps. And they manage to snuff it. I'll be finding another solution.

Using app

Over 1 year

Total reviews

4

Average rating

1.5

Developer Reply

Dear Customer, We sincerely apologise for the experience that you faced. This is not the ideal experience our customers would receive. We would certainly get things corrected for you in the next few days itself. Our team will work with you for both the Shopify as well as eBay connections. Please allow us to revisit your support query and a senior member of our team will get back to you. Again apologies for the inconvenience caused. Thanks, Parex Team

5 / 5 Share

Jan. 7, 2025

If you're looking for a reliable and efficient way to sync Shopify with Xero, Parex Bridge is the answer. Highly Recommend. I have used this App for a few years and it's still great. Customer services is highly responsive with clear and actionable answers. Recently, I discovered (thanks to ChatGPT) that Parex Bridge can automate journal entries for COGS on every purchase. This means every sale automatically generates a matching journal entry that moves the item's cost from assets to COGS. It's such a huge time-saver and keeps my books perfectly in sync. This is def one of my Fav Apps. My one and only suggestion for improvement is to make Chat available for quicker answers for the customer.

Using app

Over 1 year

Total reviews

7

Average rating

2.9

5 / 5 Share

Dec. 9, 2024

Great app, delighted to find this app which saves us a huge amount of hours inputting sales into Xero, support is excellent and highly responsive from a very happy customer

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

This app has simplified our integration with Xero, and even syncs for orders taken via our Paypal currency accounts direct into Xero. The support is also quick and efficient. Very satisfied. Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Works exactly as what we needed.

Store

WOTLINK

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Great app which make reconciliation easy. Very helpful support also.

Store

Rumer

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Thank you team for helping me get setup. Exceptional service. More helpful than my own accountant! :)

Using app

11 days

Total reviews

1

Average rating

5.0