All reviews

Rating Breakdown

  • 5
    97% (270 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (275)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2025

Have been using the app as a bookkeeper to access reports, customer service is 5 stars (polite, patient, and prompt response).

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 8, 2025

I would probably give it 0 stars if I could. We seemed to get off to a good start but the amount of double ups in invoices and journal entries was insane. The lack of ability to update settings without contacting support was also terrible.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 29, 2025

Fantastic app with exceptional support, highly recommended for seamless and up-to-date reconciliation!

Using app

7 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 21, 2025

We were forced to change our syncing apps from Shopify to Xero and have had a lot of trouble. Then I discovered Xero Bridge by Parex! The back up service has been efficient and effective and the app has performed without error. In the end if I had have discovered them first it would have saved us hours of work. Thank you for being responsive and easily providing us with what is needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 23, 2026

I find the app frustrating and buggy. I also have to have two versions, one for shopify sync to xero and another for ebay to xero. Both work differently, both say they do both, but don't. Support is pretty average and I couldn't get actual help when I asked. Anyway, not impressed with spending a monthly fee for something that only just works. A year later, the app is busted again. $30 a month for something to send a tiny bit of data between two apps. And they manage to snuff it. I'll be finding another solution.

Using app

Over 1 year

Total reviews

4

Average rating

1.5

Developer Reply

Dear Customer, We sincerely apologise for the experience that you faced. This is not the ideal experience our customers would receive. We would certainly get things corrected for you in the next few days itself. Our team will work with you for both the Shopify as well as eBay connections. Please allow us to revisit your support query and a senior member of our team will get back to you. Again apologies for the inconvenience caused. Thanks, Parex Team

5 / 5 Share

Jan. 7, 2025

If you're looking for a reliable and efficient way to sync Shopify with Xero, Parex Bridge is the answer. Highly Recommend. I have used this App for a few years and it's still great. Customer services is highly responsive with clear and actionable answers. Recently, I discovered (thanks to ChatGPT) that Parex Bridge can automate journal entries for COGS on every purchase. This means every sale automatically generates a matching journal entry that moves the item's cost from assets to COGS. It's such a huge time-saver and keeps my books perfectly in sync. This is def one of my Fav Apps. My one and only suggestion for improvement is to make Chat available for quicker answers for the customer.

Using app

Over 1 year

Total reviews

7

Average rating

2.9

5 / 5 Share

Dec. 9, 2024

Great app, delighted to find this app which saves us a huge amount of hours inputting sales into Xero, support is excellent and highly responsive from a very happy customer

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

This app has simplified our integration with Xero, and even syncs for orders taken via our Paypal currency accounts direct into Xero. The support is also quick and efficient. Very satisfied. Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Works exactly as what we needed.

Store

WOTLINK

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Great app which make reconciliation easy. Very helpful support also.

Store

Rumer

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Thank you team for helping me get setup. Exceptional service. More helpful than my own accountant! :)

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I think the best thing about this app is the customer support. I have needed to ask for assistance twice so far (have been using the package for about 6 months), mainly teething problems. Mahek has come back quickly and answered my questions clearly and was able to change a setting for me to get it all working smoothly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Great service and perfect for our needs! Thank you

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Excellent Link Between Shopify and Xero. Xero Bridge by Parex makes payment reconciliation and Inventory management a breeze.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Support and integration has largely been easy. The support has been the best so far and all my queries were answered clearly and quickly. Very happy so far

Store

Saicho

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

I couldn't be happier with Xero Bridge. We have relatively complex integration needs and XB have found ways to get things working as we'd like. Their support is EXCELLENT - very quick, clear, and a proper can do attitude.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

swift communication and support

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Cannot recommend this app enough. Seemingly endless features and TOP NOTCH customer support, has meant I can have everything coded in Xero exactly the way I want - effortlessly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

So far it's been really useful, easy to use, and excellent service from the support team - very quick to assist.

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Oct. 14, 2024

Largely trouble free app but with excellent support when something needs attention

Using app

Over 2 years

Total reviews

1

Average rating

4.0