Xero Bridge by Parex
Shopify to Xero integration
Rating
4.9
feedback
275
chart
#525
All reviews
Review RSS Feed
Oct. 3, 2024
I have been using this app for years but it stopped working properly recently. It is good app if it works. 2 issues. 1. It converts currency wrong. It convers USD to CAD when we get USD orders and xero recognize it as CAD again. It converts to USD 2 times. I sent message to the support several weeks ago but no one response. 2. Finally it stopped to syncing completely from yesterday. *Thank you for your reply. I searched my inbox for the first inquiry again but cannot find any response my side. If you sent and I din't get it, that would be a problem of google workplace. I need to contact them. Can you send the screenshot of your reply to verify?
Thank you for using our app. Our team had replied to your email from last month as well. We are committed to resolving the issues you are facing. Our support team is already in touch with you regarding this. By default, the orders sync in the store currency and not in the payment currency. We do have a feature where we could setup the order to be synced in the payment currency. The issue of orders not syncing on that Saturday was a separate issue due to a rate outage in our data centre provider. Our team is committed to resolving the issues that you are facing. Please let us know about any problems that you might be facing with regards to your order sync. Thanks & Regards, Parex Team
Sept. 13, 2024
Seamless. Been using it for more than 2 years and I don't even have to think about it. I've reached out to support a couple of times and they responded quickly, looked into the matter properly and dealt with issues efficiently. I'd absolutely recommend.
Sept. 11, 2024
I would highly recommend this app to others! The customer support was incredibly helpful, even with all of my nagging concerns and needs. They were attentive and always timely with their responses. Not to mention super polite! The actual syncing works great as well - super simple and streamlined - never had an issue. A definite +5 stars from me :)
Sept. 10, 2024
This app works perfectly for syncing order data with Xero and the support that we have received to make it work for our business has been first class. Well done.
Sept. 3, 2024
Customer assistance was very fast and responsive, resolving my inquiry and issues right away. Thank you for your help!
Aug. 22, 2024
Amazing customer support. We had a slight issue with what codes products were synching to, it was resloved within seconds via webchat.
Aug. 14, 2024
Very simple to set up. Does everything we need and is cost effective. A very good app to link Xero to your Shopify store.
Aug. 13, 2024
There is no better app to integrate Shopify with Xero. It is simple to use, cost effective, efficient & the support from the team is second to none.
May 7, 2025
Excellent customer service. We've been using the app for a few weeks now and haven't had any issues with it so far. It provides all the functionality that we need and we haven't had any service interruption issues with it at all. I'm very pleased we chose this app. Customer support is always very quick and any issues are solved quickly.
Aug. 5, 2024
Amazing support! They quickly reply and answer in detail. Really appreciate their help with our (custom) solutions and would definitely recommend.
Aug. 1, 2024
Fantastic customer service - quick and efficient. App itself works really well.
July 29, 2024
This app does everything you could possibly need and the support team consistently goes above and beyond to assist. We highly recommend this app!
July 4, 2024
Great app that does everything we need and the dev/support team have gone above and beyond to help us. Highly recommended this app.
June 7, 2024
Really, really good. I needed multiple websites to link to one xero account and this wasn't quite so simple to do myself (although I did most of it), but a quick message to support and the tweaks were made instantly. Awesome support!
May 29, 2024
The Xero Bridge app makes our book keeping a lot more streamlined, with less fuss. The support team respond quickly to any queries and amend any settings you need changing in a timely manner. Highly recommend this app!
May 13, 2024
The support team have been going above and beyond to amend settings to meet our needs on the new B2B site. With customers paying on credit terms and bank transfer to varying accounts it is a tricky set up and they have helped every step of the way. Thank you everyone!
April 11, 2024
We have been using Parex for our shopify store for over 12 months and make our Xero book keeping a lot easier. App always runs smoothly. Support team and dev teams are easy to deal with and responsive with features requested. Highly recommend this app!