All reviews

Rating Breakdown

  • 5
    97% (270 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (275)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2024

Great app which does what it needs to do. Reliable and fast support when needed.

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Reconciling to Xero is effortless and seamless. Customer support is next level - just about anything and everything you can dream up, they will set up as a feature. I have three Shopify sites now and could not live without Xero Bridge.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Great support from the Team, really appreciated it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

We have tried a few options for Shopify to Xero linking and Parex has been by far the most accurate and the easiest. Their support has been top tier each time we've needed to contact them.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Took me a while to find a good app that will sync shopify to xero, make reconciliation easy and account for tax on overseas sales. I also needed to backdate 1 year of transactions which only cost a fraction of what other apps charge. Customer support is top notch and quick to respond too!

Using app

14 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 3, 2024

I have been using this app for years but it stopped working properly recently. It is good app if it works. 2 issues. 1. It converts currency wrong. It convers USD to CAD when we get USD orders and xero recognize it as CAD again. It converts to USD 2 times. I sent message to the support several weeks ago but no one response. 2. Finally it stopped to syncing completely from yesterday. *Thank you for your reply. I searched my inbox for the first inquiry again but cannot find any response my side. If you sent and I din't get it, that would be a problem of google workplace. I need to contact them. Can you send the screenshot of your reply to verify?

Using app

Over 4 years

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for using our app. Our team had replied to your email from last month as well. We are committed to resolving the issues you are facing. Our support team is already in touch with you regarding this. By default, the orders sync in the store currency and not in the payment currency. We do have a feature where we could setup the order to be synced in the payment currency. The issue of orders not syncing on that Saturday was a separate issue due to a rate outage in our data centre provider. Our team is committed to resolving the issues that you are facing. Please let us know about any problems that you might be facing with regards to your order sync. Thanks & Regards, Parex Team

5 / 5 Share

Sept. 13, 2024

Seamless. Been using it for more than 2 years and I don't even have to think about it. I've reached out to support a couple of times and they responded quickly, looked into the matter properly and dealt with issues efficiently. I'd absolutely recommend.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

I would highly recommend this app to others! The customer support was incredibly helpful, even with all of my nagging concerns and needs. They were attentive and always timely with their responses. Not to mention super polite! The actual syncing works great as well - super simple and streamlined - never had an issue. A definite +5 stars from me :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

This app works perfectly for syncing order data with Xero and the support that we have received to make it work for our business has been first class. Well done.

Store

itfitz

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Customer assistance was very fast and responsive, resolving my inquiry and issues right away. Thank you for your help!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Fantastic response time and really quick implementation of any changes

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Amazing customer support. We had a slight issue with what codes products were synching to, it was resloved within seconds via webchat.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Very simple to set up. Does everything we need and is cost effective. A very good app to link Xero to your Shopify store.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

There is no better app to integrate Shopify with Xero. It is simple to use, cost effective, efficient & the support from the team is second to none.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

Excellent customer service. We've been using the app for a few weeks now and haven't had any issues with it so far. It provides all the functionality that we need and we haven't had any service interruption issues with it at all. I'm very pleased we chose this app. Customer support is always very quick and any issues are solved quickly.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Amazing support! They quickly reply and answer in detail. Really appreciate their help with our (custom) solutions and would definitely recommend.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Fantastic customer service - quick and efficient. App itself works really well.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

This app does everything you could possibly need and the support team consistently goes above and beyond to assist. We highly recommend this app!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Great app that does everything we need and the dev/support team have gone above and beyond to help us. Highly recommended this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Really, really good. I needed multiple websites to link to one xero account and this wasn't quite so simple to do myself (although I did most of it), but a quick message to support and the tweaks were made instantly. Awesome support!

Using app

21 days

Total reviews

1

Average rating

5.0