All reviews

Rating Breakdown

  • 5
    0% (10 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (17 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 28, 2025

WARNING - DO NOT INSTALL OR DOWNLOAD After uninstalling I am still getting billed monthly.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 24, 2025

absolutely terrible. Doesn't import customer data. Waste of money. I cancelled my subscription and they are still charging me. AVOID.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

April 9, 2025

0 support, charges for UK customers which makes zero sense. Shows you how old and stubborn this company is, avoid.

Using app

5 months

Total reviews

3

Average rating

2.7

1 / 5 Share

Jan. 10, 2025

Terrible app. Does not sync customer date or product data or stock. Formats VAT incorrectly on what it does sync. I expect much better from Xero.

Store

I-CANOE

Using app

About 2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 9, 2025

zero support. have raised tickets and there has been no answer.

Using app

7 days

Total reviews

2

Average rating

3.0

4 / 5 Share

July 4, 2024

Easy to set up. No major issues, however could be more user friendly, find it difficult to navigate.

Using app

5 months

Total reviews

1

Average rating

4.0

3 / 5 Share

June 22, 2024

The app works fine. The monthly fee came as a surprise as other integrations are free on Xero. Didn't know about this when we signed up to Xero.

Using app

3 months

Total reviews

8

Average rating

2.8

5 / 5 Share

June 13, 2024

Makes my life so easy with this app. Setup take a couple of minutes then all you need to do is sit back and the app does the rest. Thank you

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

June 12, 2024

Unfortunately learned the hard way app doesnt tell you its not generating invoices (didnt realise i was on a plan that maxed out at 20 per month). Doesnt make third party (paypal / afterpay) payments easy to reconcile. Also doesnt cope with paypal refunds. Dont think this should cost Aus users, its a standard offering by quickbooks. Will look to move away from Xero shopify integration as i think others exist.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 12, 2024

Shopify Integration by Xero so far, so good! No issues and easy setup.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

So happy to use this integration. It's making the book keeping for my business so much easier to do and quicker.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

Very helpful and streamlines the accounting process.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Xero integration is awesome and has helped streamline our business processes. good support if you have any issues.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Works great for what we need and saves double entry.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

This App makes reconciling ecommerce transactions easier! Saves me time and brain power. Would recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2024

I couldn’t do business without this app. It works seamlessly with shopify/xero and handles all the scenarios with overseas sale gst etc.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Irfan was a fantastic help. Efficient, clear in communicating, and picked up on the issue I was trying to explain, straight away. Swift resolution and very responsive. Thank you so much Irfan!

Using app

2 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 23, 2023

I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!

Using app

4 months

Total reviews

6

Average rating

3.7

1 / 5 Share

July 25, 2023

We thought trial is missing the full functionality but the subscriptions was no good either. Found that it doesn't push all different payment gateway info into Xero. Didn't use the trial and payed for the app only finding that the it wont be any good for us. They don't even refund you if you can't use the subscription. Would recommend to use other app rather then wasting time dealing with Xero customer service which is non existent when comes to Shopify.

Using app

2 days

Total reviews

5

Average rating

4.2

1 / 5 Share

June 29, 2023

Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.

Using app

About 1 month

Total reviews

1

Average rating

1.0