B.Different Clothing review for Yanet Returns & Exchanges

1 / 5

March 25, 2025

I’ve had an extremely frustrating experience with this app’s support team. I reached out multiple times with small issues, and every single time, I was told that nothing could be done. It feels like they are completely unwilling to provide even the most basic customizations or assistance. While the basic support team is very responsive, the developer team clearly doesn’t care about helping in any way. They refuse to support even the smallest customizations, like changing text or providing any guidance on whether it’s possible to do it yourself. It’s clear that they don’t care about customer support or improving their service. If you’re looking for an app with helpful support, look elsewhere.

Using app

4 days

Total reviews

12

Average rating

2.2

Yanet Returns & Exchanges for Shopify
Yanet Returns & Exchanges
4.9 star
270 reviews

Automate returns & exchanges, manage refund and return labels

Developer
Shopify App Store