Yanet Returns & Exchanges for Shopify

Yanet Returns & Exchanges

Automate returns & exchanges, manage refund and return labels
Developer
Yanet
View on App Store
Yanet Returns & Exchanges
Rating
4.8
Feedback
262
Reviews
Chart
#417
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Yanet Returns & Exchanges Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team, especially individuals like Alex and Tracy. Customers appreciate the quick responses, helpful assistance, and professionalism exhibited by the support staff. The app itself is described as easy to use, efficient in managing returns and exchanges, and offering a smooth experience for both merchants and customers. Users also highlight the free plan availability, robust feature set, and the app's ability to streamline the return process.

Time spent using app
How long merchants keep the app installed.
Less than an hour 24%
Less than a day 27%
Less than a month 22%
Less than a year 23%
More than a year 1%
All reviews
5 / 5 Share
July 24, 2026

Great customer service

Store Using app Total reviews Average rating
Swivells 3 months 8 5.0
1 / 5 Share
July 15, 2026

Doesn't send return instructions once you approve the return. You have to go back and "resend" approval email. Ive contacted them several times and have not fixed the issue.

Store Using app Total reviews Average rating
Souli 5 months 4 3.5
5 / 5 Share
June 23, 2026

Great help, thanks

Store Using app Total reviews Average rating
appleparts.nl 5 months 5 5.0
5 / 5 Share
June 16, 2026

Store Using app Total reviews Average rating
Eveline Cosmetics 6 days 6 5.0
5 / 5 Share
June 15, 2026

Great customer service!

Store Using app Total reviews Average rating
Day Birch About 1 hour 3 5.0

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