Yanet Returns & Exchanges for Shopify

Yanet Returns & Exchanges

Automate returns & exchanges, manage refund and return labels
Developer
Yanet
View on App Store
Yanet Returns & Exchanges
Rating
4.8
Feedback
260
Reviews
Chart
#556
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Yanet Returns & Exchanges app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team, especially individuals like Alex, Tracy, and Liam. Users appreciate the ease of use of the app, its robust feature set for managing returns and exchanges, and the quick and efficient assistance they receive when encountering any issues. The app is praised for its ability to streamline the return process, improve customer experience, and offer valuable support to both new and established businesses. However, there are a few reviews mentioning some challenges with customization, technical issues, and limitations for mid-size companies using 3PL logistics providers.

Time spent using app
How long merchants keep the app installed.
Less than an hour 25%
Less than a day 28%
Less than a month 22%
Less than a year 23%
More than a year 1%
All reviews
1 / 5 Share
July 15, 2026

Doesn't send return instructions once you approve the return. You have to go back and "resend" approval email. Ive contacted them several times and have not fixed the issue.

Store Using app Total reviews Average rating
Souli 5 months 4 3.5
5 / 5 Share
June 23, 2026

Great help, thanks

Store Using app Total reviews Average rating
appleparts.nl 5 months 5 5.0
5 / 5 Share
June 16, 2026

Store Using app Total reviews Average rating
Eveline Cosmetics 6 days 5 5.0
5 / 5 Share
June 15, 2026

Great customer service!

Store Using app Total reviews Average rating
Day Birch About 1 hour 2 5.0
5 / 5 Share
June 5, 2026

Took care of my request right away. Very satisfied with my experience:).

Store Using app Total reviews Average rating
K-Sea Co. About 1 month 1 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.