Yanet Returns & Exchanges
The reviews for the Yanet Returns & Exchanges Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team, especially individuals like Alex and Tracy. Customers appreciate the quick responses, helpful assistance, and professionalism exhibited by the support staff. The app itself is described as easy to use, efficient in managing returns and exchanges, and offering a smooth experience for both merchants and customers. Users highlight the app's user-friendly interface, robust feature set, and the ability to customize return processes. However, there are a few negative reviews mentioning issues with complex setup, manual corrections required for layout and styling, and difficulties in activating certain features without contacting customer support.
Doesn't send return instructions once you approve the return. You have to go back and "resend" approval email. Ive contacted them several times and have not fixed the issue.
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