Yanet Returns & Exchanges for Shopify

Yanet Returns & Exchanges

Automate returns & exchanges, manage refund and return labels
Developer
Yanet
View on App Store
Yanet Returns & Exchanges
Rating
4.9
Feedback
287
Reviews
Chart
#232
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Yanet Returns & Exchanges app has received overwhelmingly positive reviews from users, with a focus on the exceptional customer service provided by the support team, particularly individuals like Alex, Tracy, and Liam. Users appreciate the ease of use of the app, its robust feature set for managing returns and exchanges, and the quick and efficient assistance they receive when setting up or customizing the app. The free plan availability is also highlighted as a positive aspect, making it accessible for startups and new businesses. However, there are a few reviews mentioning issues with customization that may require technical knowledge, and some users have experienced challenges with certain functionalities like return instructions not being sent correctly to customers.

Time spent using app
How long merchants keep the app installed.
Less than an hour 27%
Less than a day 28%
Less than a month 21%
Less than a year 22%
More than a year 1%
All reviews
5 / 5 Share
April 28, 2026

the customer services are very helpful and also this software is good

Store Using app Total reviews Average rating
Vesstore 11 days 1 5.0
5 / 5 Share
April 8, 2026

Support always helpful when we need anything!

Store Using app Total reviews Average rating
Dragonfly 2 months 19 4.5
5 / 5 Share
April 7, 2026

Great app!

Store Using app Total reviews Average rating
4EVER STUNNING About 1 year 1 5.0
5 / 5 Share
March 24, 2026

Store Using app Total reviews Average rating
SLEPT IN About 2 months 1 5.0
5 / 5 Share
March 5, 2026

Yanet Returns & Exchanges has been a reliable solution for managing customer returns and exchanges. The feature set is robust, the setup is straightforward, and it significantly improves the customer experience while keeping the back office organized. Support has been excellent—Liam has been particularly responsive and solution-oriented. Highly recommended.

Store Using app Total reviews Average rating
AGP 6 months 6 5.0

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