All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 29, 2025

Nice App

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 24, 2025

We at Dailimarket want to extend a heartfelt thank you to Alex from Yanet for his incredible support in setting up our Returns and Exchanges system. From the very first interaction, Alex was not only knowledgeable but also genuinely dedicated to helping us streamline our post-purchase experience. Alex, you’re a rockstar! We truly appreciate your support and professionalism. Warm regards, Team Dailimarket

Using app

About 1 hour

Total reviews

3

Average rating

4.7

4 / 5 Share

June 17, 2025

Alex is wonderful. Helping me to set up the app. Will use this app and can tell further about my experience

Using app

33 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

June 5, 2025

Store

Fashzeo

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 28, 2025

Anita helped a lot to setup the app. Amazing one!

Store

Kaagat

Using app

About 2 hours

Total reviews

2

Average rating

4.0

4 / 5 Share

May 19, 2025

Easy to use app and Alex is very helpful with any queries I have

Using app

About 2 months

Total reviews

5

Average rating

4.4

4 / 5 Share

June 6, 2025

Good For Manual Returns

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 27, 2025

Greta app to use. Cover all the options. support provided by Alex helps a lot.

Store

Saahiba

Using app

About 24 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

March 8, 2025

First time setting up the app, Alex was quick and helpful in assisting me. I am hoping this makes my returns process infinitely easier.

Using app

25 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 23, 2024

customer service is great, and great app also

Using app

About 1 hour

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 27, 2024

Eine wirklich gute App und ein toller Support . Das einzige was noch fehlt ist eine komplette Übersetzung für Kunden aus Deutschland . Teilweise kann man dass ganze selber übersetzen , der support konnte mir da gut helfen. Preis / Leistung ist top Ich hoffe , dass die App gut an Kunden gewinnt , aber die aktuellen Bestandskunden wenn die App mal kostenpflichtig wird wirklich einen guten Preisnachlass bekommen. Mit freundlichen Grüßen

Store

Mein Shop

Using app

24 days

4 / 5 Share

July 22, 2024

It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.

Using app

11 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Oct. 18, 2023

Works as expected which for a free app is a WOW! Factor. However, for whatever reason, the app doesn't allow multiple items to be 'Returned'. Admin has to select each item individually in an order and create multiple returns (e.g. if 4 line items are present, each will have it's own return) which is very surprising. Would have given it 5 stars if not for this little detail missing. TLDR: Cannot process return in a single ID, if there are more than 1 line items in an order.

Using app

About 1 hour

Total reviews

5

Average rating

3.4