All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2025

Amazing Support!! Thank you for making return and exchange so smooth

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

makes the returns and exchange process really easy, very good customer support as well

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Excellent service and very helpful customer support team, thanks for Tracy

Store

Venti

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

My experience with Yanet was smooth and quick. Tracy assisted me and she was extremely helpful and patient. Really appreciate her support!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

i just need refund for my costumers, and no complex shipping things, nice interface, easy to set up, and what we all love the most, good service, thanks Alex for the help on the set up

Store

Kolefni

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Alex is great! every little issue i have he's able to assist right away and in no time! really appreciate the support, super happy with my experience with YANET over all

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Brilliant help from the team as we worked through an issue with processing the transaction. They were quick to respond and fix. I love this app!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Fantasic customer service by Tracey!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Prompt service when requesting support, Alex was quick to respond and made the process so easy!

Using app

5 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Yanet: Returns and Exchanges is an amazing app that makes handling returns and exchanges so much easier! The interface is clean, intuitive, and integrates smoothly with Shopify. It helps us save a lot of time managing customer requests, and our customers also find it very easy to use. A special thanks to Alex from the support team — he was incredibly patient and professional, helping us set up everything step by step and answering all our questions promptly. Excellent service and great experience overall! Highly recommend this app to anyone who wants a reliable, easy-to-use returns solution.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Store

FLEXOWN

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2025

support was amazing even though i am a free user. Alex was the agent that gave the support with all hearts. I"ll definitely recommend yanet to all.

Store

Missova

Using app

3 months

5 / 5 Share

Oct. 31, 2025

Store

Kar-1

Using app

5 minutes

5 / 5 Share

Oct. 30, 2025

Alex was super quick and professional, made the experience a 10/10!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

A great app to manage returns easily. Alex helped me setting up this. Happy to have this app.

Store

Stroqe

Using app

About 17 hours

5 / 5 Share

Oct. 24, 2025

yanet is great addition to my business, since i m startup, they provide good service for my initial startup.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Amazing app for handling returns and exchanges. Tracy has helped me in setting up the app. Thanks

Using app

About 1 month

Total reviews

14

Average rating

4.5

5 / 5 Share

Oct. 22, 2025

I am a new business and Alex help me quickly. I've haven't had service thorough like this and so easy! Love the app!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

They have a great customer support team. My issue was resolved instantly by Alex

Store

Sarha

Using app

20 minutes

Total reviews

3

Average rating

5.0