Ymq Product Options & Variants
Add variant option to personalizing and customizing products
Rating
4.9
feedback
446
chart
#535
All reviews
Rating Breakdown
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Sept. 25, 2021
This app is very easy to use. When I encountered a problem, their technical staff helped me solve the problem in time, thank them! We would no hesitation in highly recommending this app.
Sept. 25, 2021
Great product and extremely fast/efficient customer service to fix some of the minor requests I had!! I would definitely recommend this app!
Sept. 25, 2021
Team is amazing. Very helpful. These people helped me quickly. regarding app do add the options for all in which you helped me our
Sept. 24, 2021
I used this app to help make my custom ordering simpler, I spend hours creating invoices with the system I was using before. This will cut that out of my process and streamline it right onto my website. The customer service is amazing. I was very confused on how to set it up how I wanted it, and they helped me through every step and sent me a step by step video on how to set it up just like how I need it. I can't wait to launch this to my customers!
Sept. 24, 2021
A really amazing app. Easy to install and everything works well. If you are searching for product options we can highly recommend this app. Also the support is very kind and helpful. Thanks a lot.
Sept. 22, 2021
A really amazing app!!! Easy setup with so many great features that enabled me to add custom product variants. The development team responded immediately to modifications I needed for my store and resolved them perfectly! I highly this app for anyone that needs to add multiple custom variants with ease.
Sept. 22, 2021
Amazing app! I was able to set options for my variants in no time. The user experience of our website became so much better now. I really recommend this app to anyone who has complex products that require several variants.
Sept. 22, 2021
I think it is a great app. Simple, well designed, user interface and accomplishes what it claims. App has improved the customer ordering experiences for our custom products. During install received support to get app working with the store theme, making it easy.
Sept. 19, 2021
Please do not waste your money on this app, it's awful. At first everything seemed fine and I was excited to use it. That was until a customer purchased a personalized option from me and I saw that this app does not merge option prices with prices for the product. This resulted in my customer paying one price for the product through the shopify product listing and another price for the ymq product options listing (they overpaid because of this app). I then emailed support and they told me there is nothing they can do about it. Please do not waste your money on this app.
Hi, When your option has an additional price attached, all product options apps cannot merge the option price and product price together, because shopify's product price is not allowed to be modified during checkout, which is illegal. Therefore, all product options apps need to split the option price into a new product (all prices are correct, and there will be no overcharging). When you encounter a problem, we immediately contacted you and gave you a detailed explanation on the matter. It may be that our statement is not clear enough and you failed to understand our meaning correctly. We are very sorry for the inconvenience caused to you, and we will make an explanation on the home page of the app, so that all customers who use our app can understand the implementation principle of our app and some unsolvable problems in advance, so as not to cause some problems for our customers . I hope you can contact us after receiving the email, and we look forward to your reply! Best wishes!
Sept. 18, 2021
Ive been using this app for a while and while it is nice looking and easy to use, my entire store requires personalization for every product just about. Im not sure this app can handle that. What I'm noticing is that it begins to automatically add new products to existing product options without me adding them there and it creates a double option on the product page. I mark all options as required so it is confusing my customers. Ive removed them numerous times and it just adds them right back repeatedly. Ive tried breaking them down into multiple option sets to not "confuse" the app and it hasn't helped. I just added 2 new products and it has done it again. Im at the point of looking into other apps as this is just not working out.
We are very sorry about this. We tried to contact you. We sent you emails using two different email addresses, but they were all bounced. We have found a solution to this problem. Can you change the email address to give us a reply? Looking forward to your reply.
Sept. 13, 2021
Have not had time to test all the features of the APP yet, but so far so good. However, the speed and efficiency of support from this team is OUTSTANDING! They attended to two display anomolies with my theme so quickly, I could hardly believe it (within minutes). Well done.
Sept. 10, 2021
Great apps, easy setup and install. Support reply very fast through email. If got live chat support then will be perfect :)
Sept. 9, 2021
Not only does the app work wonderfully for our needs, but the customer service is fantastic! Response times are so quick and turn-around times for support are amazing! Ymq team was a fantastic person to work with. Thank you for a great product and a great customer experience.
Sept. 9, 2021
Easy to use app and very responsive developer! I asked them questions even during my free trial and they replied promptly and solve all my issues. Thank you!
Sept. 2, 2021
This is the best app after I have used most of the apps in the market. The developer’s response was very quick and helped me complete the setup. LOVE this app!!!!! Thank you very much!
Sept. 2, 2021
An excellent application I have tried many applications, but I could not find an application that is so easy to use and looks great.
Sept. 1, 2021
Features are great! Only thing that is lacking is that the products are not reflected in IG and FB shops. So apparently I can't tag the products (I customized with YMK) in my social media posts. Though, I have been communicating with the team throughout my free trial. Looking at how efficient they are, I bet they can solve this issue ASAP. Once I can tag my products in my social media posts, I can then customize my other products. Please make this happen I have downloaded and removed a total of 6 product customizer apps - yours the best so far!
Aug. 31, 2021
Great app The developer helped me solve many problems and it is an app that is very worth using Looking forward to other features in the future
Aug. 31, 2021
Awesome APP. All types of facilities on one APP. Great work and great support. I love their APP. It was a very useful app for us.